Description

If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. The Director of National Accounts, PPD is r esponsible for leading the strategic development and ongoing management of national accounts for the Professional Products Division (PPD). Focus is targeted on the top 250 restaurant chains in the nation and the industrial bakeries that supply desserts to these chains. Some of these leading chains are current customers, but many are targets for future business. Responsibilities include exceeding NTS and GP% targets, achieving key sales metrics of delivering PPD distribution, pricing, promotion, marketing, and merchandising objectives. The Director brings both a top-line and bottom-line perspective to all business decisions, while leading a team of National Accounts Managers. The Director is a member of the Ghirardelli Professional Products Leadership Team, which includes all direct staff of the Vice President, Professional Products Division. This team helps to establish direction for the entire Professional Products organization. The Director is also a member of the Ghirardelli Chocolate Company Leadership Team, which includes all company VPs, Directors, and the CEO. Qualifications Lead the Sales Organization Set strategic direction for the PPD national accounts sales team to achieve NTS budgets, both short-term and long-term, while influencing attainment of COOP budgets. Achieve all Professional Products Sales Priorities, while developing a short and long-term plan for in store presence. Discover “big bet” opportunities that could lead to very impactful long-term results. Spend within budget and coach team to spend trade funds to achieve the best ROI possible. Become an expert in industry and category trends, while working with the NA team to convert these into sales opportunities for Ghirardelli. Develop National Accounts Managers on the team for peak performance and future advancement. Intervene in situations that require oversight to ensure company policies and values are met. Deliver Sales Objectives Achieve NTS & GP% budgets. Achieve Sales Metrics. Spend within trade funds and departmental budgets. Lead monthly Scorecard planning and tracking with all National Accounts Managers. Support efforts to achieve high service levels. Provide monthly ROFO forecasts, and other necessary data to the VP of Professional Products in a professional and timely manner. Develop Team Members Individually and Collectively into a High Performing Cohesive Group Assess National Accounts Managers, the state of our current & targeted national accounts, and the associated distributor network to support supply. Implement changes as appropriate. Develop and coach individuals on the team, providing training as needed to ensure success and to build bench strength. Continually assess overall team capability vs. requirements and adjust as needed. Manage performance issues quickly and directly. Understand professional goals of team members and build plans to help them achieve career goals. Develop Key Customers Develop a strategic vision for the Ghirardelli business (both short and long-term) with your customers to ensure continuous growth for the brand. Determine the best channels and customers to grow the Ghirardelli brand. Penetrate key customers through all levels of their organizations and across all relevant functions to understand Ghirardelli business development opportunities at each customer. Build strong customer relationships across all layers of management and important departments. Create brand awareness through “Made With Ghirardelli” activation with POS at store level, social media, and other consumer communications. Personally manage any assigned National Accounts. Lead and manage national systems distributor strategies to satisfy customer distribution needs while constantly focusing on improving service levels. Be a Leader within the Professional Products Organization and Company Demonstrate passion, commitment, and integrity in all activities. Treat confidential information as such. Take both a top-line and bottom-line perspective on all issues. Collaborate effectively across departments and cohesively enroll support from headquarters. Sound strategic thinking and ability to produce original ideas. Ability to solve problems and overcome obstacles. Sell, live, demonstrate, and protect the premium image of our products. Build the Ghirardelli Brand Equity by demonstrating quality in everything you do. May perform other duties as assigned or necessary.

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