Director Of Maintenance Operations

2 Days Old

Job Description

Job Description
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


Job Title: Director Of Maintenance Operations


Salary: $110,000+ Up to 5K per quarter in bonuses.

Position Summary:


ODUrent is seeking a dynamic and experienced Director of Maintenance Operations to lead the strategic direction and daily execution of all maintenance, exterior repairs, and construction activities across our 750+ rental units. This senior leadership role combines facilities maintenance, construction oversight, vendor management, and project leadership to ensure optimal property conditions, resident satisfaction, and operational efficiency.

You will oversee internal teams and contractors, drive preventative and corrective maintenance strategies, manage exterior and interior capital improvement projects, and ensure compliance with safety standards and building codes.

Key Responsibilities

Leadership & Team Management
  • Direct, mentor, and evaluate a multidisciplinary team of maintenance professionals, project managers, and renovation specialists.

  • Foster a culture of accountability, safety, and performance while developing talent for future leadership roles.

  • Collaborate with the CEO and Director of Operations to align repositioning, renovation, and maintenance strategies with broader company objectives.

Multifamily Maintenance & Operations


  • Develop and execute strategic maintenance plans for a diverse multifamily portfolio including student housing and conventional rentals.

  • Oversee preventative, corrective, and emergency maintenance programs to ensure property functionality and resident satisfaction.

  • Implement CMMS (Computerized Maintenance Management Systems) for streamlined workflows, task tracking, and reporting.

  • Ensure compliance with OSHA, local building codes, environmental regulations, and internal standards.

Renovation, Repositioning & Capital Improvements


  • Lead full-scale repositioning projects including unit rehabs, common area upgrades, amenity enhancements, and exterior improvements.

  • Develop and execute strategies that improve leasing competitiveness, increase occupancy, and drive rental income.

  • Oversee planning, permitting, budgeting, scheduling, and execution of capital projects while maintaining strict cost and quality controls.

  • Manage replacement and upgrades of major building systems (roofs, paving, drainage, HVAC, lighting, and landscaping).

Vendor & Contractor Management


  • Source, negotiate, and manage vendor/contractor relationships for both day-to-day repairs and large-scale capital improvements.

  • Enforce accountability for cost, schedule, quality, and safety compliance.

  • Establish and maintain vendor performance benchmarks to ensure consistency and efficiency.

Budgeting, Forecasting & Reporting


  • Oversee multimillion-dollar operating and capital budgets.

  • Identify cost-saving measures through value engineering, material procurement strategies, and in-house team efficiencies.

  • Provide regular financial and project status reports to senior leadership, highlighting ROI and repositioning progress.

Qualifications


  • Experience: 1220 years of leadership in multifamily property management, renovations, and repositioning projects, with demonstrated success overseeing 500+ units or equivalent. Proven track record of executing capital projects that increase asset value, leasing performance, and NOI.

  • Education: Bachelors degree in Construction Management, Facilities Management, Civil Engineering, or related field preferred.

  • Technical Knowledge: Advanced expertise in HVAC, plumbing, electrical, roofing, carpentry, and full-scope multifamily construction/renovations.

  • Skills: Strong leadership, project management, budgeting, and vendor negotiation; ability to manage multiple projects simultaneously with a focus on ROI.

  • Certifications (Preferred): OSHA 30, EPA Lead-Safe, and trade-specific licenses.

Skills:
  • Exceptional leadership, communication, and organizational skills.
  • Strong project management and vendor negotiation abilities.
  • Proficient in Microsoft Office and CMMS or similar maintenance software.
  • Certifications (Preferred): OSHA 30, EPA Lead-Safe Certification, and other industry-relevant credentials.
  • Other Requirements:
  • Valid drivers license and reliable transportation.
  • Willingness to work in both indoor and outdoor environments and in various weather conditions.

Physical Requirements

  • Ability to stand, walk, bend, stoop, crouch, crawl, and climb ladders for extended periods
  • Must be able to work in confined spaces, attics, and crawl spaces as needed
  • Frequent use of hands and arms to operate tools, equipment, and machinery
  • Ability to work from heights, including roofs, lifts, and ladders (up to 20 ft.)
  • Must be able to lift and carry up to 50 lbs regularly and occasionally up to 100 lbs with assistance or dollys.
  • Ability to move heavy appliances, HVAC units, and building materials as needed
  • Able to walk several properties or large campuses daily.
  • Capable of completing a physically demanding workday, including multiple work orders and turnovers, especially during peak seasons


Environmental Conditions

  • Must be able to work outdoors in all weather conditions including heat, cold, rain, or snow
  • Ability to wear personal protective equipment (PPE) such as gloves, respirators, eye protection, and hearing protection as required


Additional Requirements

  • Ability to operate company vehicles and drive between job sites as needed (valid drivers license required)
  • Must be on-call and respond to emergency maintenance situations outside of normal business hours when scheduled (1 week a month at most).


Why Join ODUrent?
Recognized as one of the best places to work in Hampton Roads, ODUrent is a fast-growing, forward-thinking company focused on student housing innovation and excellence. Join a passionate team that values quality, efficiency, and continual improvement in a dynamic and rewarding work environment.


Location:
Norfolk
Job Type:
FullTime
Category:
Real Estate

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