Director of Human Resources, The Jefferson, Washington, DC

The Jefferson, Washington DC is seeking a Director of Leisure Travel Sales to join the team at our award-winning hotel. The Jefferson celebrates numerous accolades both for service and our food and beverage program, including designations from Michaelin and Travel + Leisure M agazine.

Base pay range

$95,000.00/yr - $105,000.00/yr

Additional compensation types

Annual Bonus

Primary Responsibilities

• Responsible for growing business in the diplomatic markets.
• All Leisure Consortia to Include.
• Diplomatic Group and Transient Sales.
• Entertainment Transient Travel.
• Consistently offer professional, friendly and engaging service.
• Identify areas of opportunity with travel professionals, manage and service existing relationships to optimize revenue. Procure new business while being responsible for meeting assigned monthly sales goals.
• Candidate will develop strategic business relationships with key segment buyers/agencies with the purpose of growing market share and driving revenue to the hotel.
• Additional responsibilities include participating in trade shows, conventions and promotional events to identify new opportunities to grow business revenue.
• Organize business activity, accounts, and business contacts.
• Maintains a high level of exposure for the hotel in major market areas through direct sales solicitation, telephone and written communication.
• Maintain close business relationships with existing clients through key sales activities.
• Cultivate and develop new business relationships through key sales activities.
• Closely follows up on all business leads within a 24-hour response timeline to clients.
• Adapts to clients' needs by tailoring hotel services to fit clients' requests.
• Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
• Ensure accurate follow-up and communication both internally to reservations and accounting departments, and confirmation to the client.
• Other tasks as assigned.

Qualifications

• Excellent written and verbal communication, organizational and problem-solving skills that allow you to manage and maintain business relationships.
• An ability to work under pressure while maintaining a sense of poise and professionalism.
• A can-do, positive attitude that enables, empowers and inspires others.
• An ability to naturally engage with guests and show empathy; have genuine care and concern for both the well-being of our guests and fellow team members.
• A desire to learn and grow, and a fast-paced, challenging, exciting environment.
• Knowledgeable of hotel technology (Opera, Lanyon, Delphi, Microsoft Office Systems).

Benefits

• Paid Time Off
• 401k Match
• 3 Medical Plan Offerings with generous employer contributions
• Flexible Spending Account
• Health Savings Account
• Life Insurance
• Short-Term & Long-Term Disability Insurance
• Employee Assistance Program
• Wellness Reimbursement
• Tuition Reimbursement

We are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Finance and Sales

Industries

Hospitality