The Director of Human Resource is responsible for leading and optimizing the day-to-day operations of the Human Resources function. This role ensures compliance with employment laws and internal policies, oversees employee onboarding and offboarding, manages benefits administration, and promotes a healthy and inclusive workplace culture. The Director will also be responsible for employee relations matters and directly supervise HR staff ensuring the delivery of high-quality HR support across the organization.

Key Responsibilities:
HR Operations & Administration

• Lead and manage the daily operations of the HR department, ensuring efficient HR service delivery.
• Oversee the maintenance and accuracy of employee records and HRIS systems.
• Develop and implement scalable HR processes, workflows, and policies to support company growth.

Compliance & Risk Management

• Ensure compliance with federal, state, and local employment laws and regulations.
• Maintain up-to-date knowledge of legal requirements and HR best practices, advising leadership on potential risks.
• Manage audits, reporting, and documentation required for compliance and internal governance.

Onboarding & Offboarding

• Oversee a consistent and engaging onboarding experience for new hires, including orientation and integration plans.
• Ensure smooth and compliant offboarding processes including exit interviews, final documentation, and knowledge transfer.
• Continuously assess and improve onboarding and offboarding procedures to enhance employee experience and retention.

Benefits Administration

• Oversee the administration of employee benefits programs including health, dental, vision, life insurance, 401(k), leaves of absence, and wellness initiatives.
• Partner with finance and external vendors to ensure accurate and timely benefits processing.
• Support annual benefits review, open enrollment, and employee education efforts.

Employee Relations & Culture

• Serve as a key resource for conflict resolution, disciplinary action, and performance management processes.
• Champion initiatives to foster a positive, inclusive, and high-performance culture.
• Act as a trusted advisor to managers and employees regarding HR policies, procedures, and best practices.

Leadership & Supervision

• Directly supervise the HR Operations Coordinator and provide mentorship, coaching, and development opportunities.
• Ensure the HR team delivers timely and effective support to all departments.
• Collaborate with senior leadership on strategic HR initiatives and workforce planning.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field required; Master’s degree or HR certification (e.g., SHRM-SCP, SPHR) preferred.
• 7–10 years of progressive HR experience, with at least 3 years in a leadership or operations-focused HR role.
• Strong knowledge of employment laws and compliance requirements.
• Experience with HRIS systems and data analysis.
• Proven ability to lead HR functions in a dynamic, fast-paced environment.
• Excellent interpersonal, organizational, and communication skills.
• Demonstrated success in building and maintaining a positive workplace culture.
• Experience in the behavioral health field preferred.

Stokes Counseling is a private counseling practice with offices located in Naugatuck and Ansonia, CT.  Telehealth and in-home services are available throughout the state.   Our licensed therapists provide individual, family, and couples counseling to children and adults.   Stokes Counseling is committed to providing a trusting, engaging, and collaborative environment with our clients. We believe our clients are experts in themselves, and we are the guides to help them manage ways to overcome what is currently getting in the way of living the life they deserve. 

 

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