Overview Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email press@pattern.com. Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®. We are seeking a Director of HR Systems to join our People Operations Team. This role will be a key contributor in the strategic design, implementation, and management of Workday modules across the business. The ideal candidate will have deep expertise in Workday, a strong technical foundation, and the ability to lead a team of developers and analysts while partnering with key stakeholders across HR, Finance, and IT. This is a full-time role based in Lehi, Utah reporting to the HR Director.

Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. Responsibilities

Lead the architecture, design, configuration, and support of Workday modules across HCM, Compensation, Benefits, Recruiting, and others.

Collaborate with cross-functional business leaders and stakeholders to gather requirements, propose scalable solutions, and translate business needs into Workday solutions.

Provide hands-on oversight of Workday integrations, security configuration, data conversions, and reporting.

Manage a team of Workday analysts and developers, setting priorities, reviewing work, and ensuring high-quality delivery.

Serve as a Workday subject matter expert (SME), staying updated on new features, releases, and best practices.

Develop and maintain system documentation and business process guides.

Monitor and optimize system performance, data integrity, and user experience.

Partner with HR Business Partners and Finance on reporting, analytics, and system alignment to business objectives.

Conduct regular audits of Workday processes and data to ensure accuracy and compliance.

Provide strategic guidance on new module implementation, system enhancements, and vendor coordination.

Train end users and key stakeholders on Workday features and updates.

Ensure Workday system aligns with compliance requirements and security standards.

Qualifications

Bachelor’s degree in Information Systems, Computer Science, HR Technology, or a related field.

8+ years of experience with Workday, including configuration and implementation of core HCM modules.

Experience managing or mentoring a technical team supporting Workday.

Strong understanding of business processes in HR, Benefits, Compensation, and Talent Management.

Hands-on experience with Workday integrations (EIB, Studio, Core Connectors), security, reporting (custom and advanced), and business process frameworks.

Strong analytical skills and the ability to manage and interpret complex data.

Excellent project management and organizational skills.

Exceptional communication skills with the ability to influence and align stakeholders.

Demonstrated success managing system implementations or enhancements from start to finish.

Culture We are looking for individuals who are:

Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.

Data Fanatics - A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.

Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.

Team of Doers - Someone who is a part of team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

Hiring process

Initial phone interview with Pattern’s talent acquisition team

Video interview with a hiring manager

Onsite interview with a panel of department leaders

Professional reference checks

Executive review

How to stand out

Be prepared to talk about professional accomplishments with specific data to quantify examples

Be ready to discuss how you can add value and be the best addition to the team

Focus on mentioning how you would be partner obsessed at Pattern

Be prepared to discuss any Workday projects you’ve led or delivered, including outcomes

Benefits Why should I work at Pattern?

Pattern offers big opportunities to make a difference in the ecommerce industry. We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include:

Unlimited PTO

Paid Holidays

Onsite Fitness Center

Company Paid Life Insurance

Casual Dress Code

Competitive Pay

Health, Vision, and Dental Insurance

401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.

Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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