Director of Forward Deployed Engineering

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About AirOps

Today thousands of leading brands and agencies use AirOps to win the battle for attention with content that both humans and agents love.

We're building the platform and profession that will empower a million marketers to become modern leaders - not spectators - as AI reshapes how brands reach their audiences.

We're backed by awesome investors, including Unusual Ventures, Wing VC, Founder Collective, XFund, Village Global, and Alt Capital, and we're building a world-class team with in-person hubs in San Francisco, New York, and Montevideo, Uruguay.
What You'll Own

We're hiring a Director of Forward Deployed Engineering to architect, launch, and scale a 10-person team of Forward-Deployed Engineers that owns the entire technical customer journey-from enterprise discovery workshops and proof-of-concepts, through implementation and professional services, to expansion. You will start as player-coach, build a global, high-leverage organization, and measure success by faster time-to-value, higher NPS/CSAT, and sustainable expansion ARR.

Responsibilities:


Your Experience:


About You
Our Guiding Principles
  1. Extreme Ownership
  2. Quality
  3. Curiosity and Play
  4. Make Our Customers Heroes
  5. Respectful Candor
Benefits
Location:
New York

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