Responsible for the leadership of home business unit dining operation. Manages the dining room staff. Oversees the delivery individualized and flexible dining options for residents at St John’s Home in a welcoming and responsive atmosphere.

Qualifications & Education Required:

• Commitment and passion for residents and a meaningful meal experience
• High School diploma or G.E.D required

• 5 or more years or more of experience in restaurant management or comparable food service management preferred
• Minimum of 1 year in leadership position preferred

• Ability to interact with residents and care for their needs

• Willingness to embrace and exemplify St. John’s Brand Characteristics

Position Competencies:

• Interpersonal skills: support emotional, physical and social well-being of dining room assistants Problem solving / decision making
• Leadership skills: provide consultation services to support residents and staff as needed, lead by example, distribute responsibilities among interdisciplinary team members
• Coaching and development: set clear expectations, coach staff, manage performance
• Organizational skills: talent management (oversee staffing, hiring, performance improvement), quality assurance Performance Improvements, financial skills (oversee budgeting, payroll and ordering)

Position Responsibilities:

• Participate in planning and implementation of new meal or food related experiences
• Participate in QAPI activities including data collection, audits, monitoring, and quality improvement plans for meal experience and nutritional needs
• Support onboarding and training to ensure competent and skilled team members
• Collaborate with Work Life to develop and maintain effective staff hiring, orientation, on-boarding, education and training strategies
• Work collaboratively with staff and other disciplines to ensure residents, visitors, and employees have exceptional food and positive meal experience at all 3 meals 7 days/week
• Ensure effective processes are in place for compliance with food safety, monitoring costs of labor, and ensuring satisfaction of residents on the neighborhood

Physical Requirements:

• Able to lift, bend and stand most of the day
• Walking, lifting, carrying, pulling, pushing, bending and reaching to accomplish tasks. Ability to lifting up to 50 lbs.

Exposure to Conditions:

• Possible exposure to wet, slippery surfaces.