The Food & Beverage Director is responsible for the overall direction, coordination and evaluation of the Rumbling Bald on Lake Lure Food & Beverage Department including three restaurants, multiple smaller outlets, multiple banquets/weddings, and a variety of special Member and guest events.

This is a full-time, exempt position reporting to the Assistant General Manager. Benefits include health insurance, dental, vision, short-term disability, long-term disability, life and AD&D insurance, Paid Time Off, paid holidays, 401k with company match and temporary housing assistance.

Essential Job Functions:

• Works in concert with the Executive Chef to plan, cost-out, and implement menus and related activities such as dining room, bar and banquet operations.
• Inspects food and food preparation areas to maintain high quality standards and enforces safe food handling procedures and sanitation standards.
• Ensures that adequate food inventories are available for daily operations in addition to those needed for special events such as wedding parties, buffets, and cook-outs.
• Ensures that food supplies and equipment are secure and inventoried on a regular basis through proper inventory control
• Proactively tracks Member and guest satisfaction levels. Investigates and resolves food and beverage quality and service complaints.
• Orders all alcoholic beverages. beer, wine, liquor from the licensed distributors.
• Maintains all transfers of beverages from one unit to another.
• Sets the overall vision for the various F&B offerings. Develops and implements creative strategies to increase revenues. Works with Marketing department to enhance the presence of F&B venues and offerings.
• Implements new policies and sound operating procedures. Evaluates opportunities to improve efficiencies and customer service levels through process improvement and utilization of technologies.
• Ensures competitive pricing though vendor management. Evaluates local competitor price points on a regular basis.
• Participates in hiring, training, evaluating and necessary disciplinary actions of food service personnel.
• Plans and conducts training sessions for food service managers and staff with emphasis on safe food-handling practices and techniques, food preparation procedures, and other topics related to the culinary arts.
• Trains and maintains a service/alcohol training program regularly.
• Maintains a strong presence in each outlet and closely monitors guest satisfaction.
• Prepares departmental operating budget and recommends capital improvements.
• Maintains Profit and Loss responsibility for the department.

Education and Experience

• Four-year degree or culinary arts program certificate preferred.
• Minimum of four years in food and beverage positions with P&L responsibility.
• Minimum of four years’ experience in a food & beverage management level position.

Qualifications:

• Ability to communicate effectively and build rapport with property owners, guests, associates and vendors.
• Demonstrates teamwork and customer service focus.
• Must have excellent organizational, interpersonal and administrative skills
• Strong planning, budgeting, scheduling and problem-solving/decision making skills.
• Must be able to work a flexible schedule to include evening, weekends and holidays.
• Proficiency with Microsoft Office Word and Excel is required; Northstar Club Management Software experience is preferred.

Physical Requirements:

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job.

• While performing the duties of this job, the Associate is regularly required to talk, hear and speak with others using clear and professional language.
• Must be able to endure long periods of sitting, standing or walking in a hot, humid environment.
• Will be occasionally required to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
• Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping and use hands and fingers to handle, or feel.
• Drive vehicle for performance of duties.