Overview TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
Director of Environmental Services — You are responsible for managing the environmental services department within a 700 bed hospital. You will have oversight of about 1M+ sq ft of cleanable space. You will lead a team of over 100 associates including 5 operations managers and 4 supervisors. The director is also responsible for managing the financial budget including labor and supply costs, and coordinates with various vendors used within the facility. The role is responsible for maintaining a high level of cleanliness and service to all our patients and customers by following the TouchPoint company standards.
Key Responsibilities Responsible for department’s financial data and statistics
Monitoring of unit expenditures
Develops and recommends department operating budget and ensure the department operates within budget
Coordinates housekeeping activities with other departments
Actively communicates with administration and other hospital departments
Plans, organizes, directs, coordinates, and supervises functions and activities of the department
Establishes work standards and workflow
Travels to various accounts providing support
Establishes and implements policies and procedures for departmental operations
Encourages and mentor staff creativity and innovation
Ensures compliance with all regulatory agencies
Proactive in the achievement of the facility goals and objectives
Demonstrates quality leadership in meeting performance plans
Reads, develops, and administers Total Quality Management process
Preferred Qualifications Bachelor’s degree or equivalent or equal related experience required
EVS management experience at the Assistant Director or Director level in a mid to large sized acute care hospital
Housekeeping management experience at a large account preferred
Must have the ability to analyze and interpret financial and other data
Strong business acumen
Excellent interpersonal, communication, and client relationship building skills
Ability to work under pressure and meet established goals and objectives
Proficient computer skills to include Microsoft Office programs, e-mail, and internet
Benefits Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click for paid time off benefits information.
Applications are accepted on an ongoing basis.
TouchPoint maintains a drugfree workplace.
Req ID: 1459562
TouchPoint
PASCHA A BELNAVIS
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