At CSUN we aspire to continually grow as an inclusive, cooperative community!

Responsibilities

The Director oversees all functions of the SSC/EOP Satellite, managing advising operations, staff, and student programs that enhance academic progress and equity. This role collaborates broadly with campus partners to improve advising practices and ensure student success.

Ensures effective use of advising technologies and degree planning tools.

Ensures regular use of data analytics, including disaggregated data, to drive priorities.

Continuously identifies opportunities to remove administrative barriers to student success and eliminate equity gaps.

Communicates and coordinates services and activities with academic departments and other university entities.

As a leader, demonstrates a commitment to student success that is mission aligned with the university’s vision, values and priorities. Establishes an ethical and collegial work environment, promoting a collaborative, accountable and inclusive team. Encourages a courageous and resilient solution-oriented environment by participating in new opportunities to further the mission of the university. Participates in developing initiatives that further support the campus mission with a service-oriented and catalytic mind set. Strengthens employees by being communicative and a talent builder that develops team attributes, furthering departmental goals.

Performs other duties as assigned.

Qualifications:

Equivalent to graduation from an accredited four-year college or university with a Bachelor's degree in a job-related field.

Equivalent to two years of progressively responsible professional/administrative experience.

Minimum of five years in caseload advising as a CSU Student Services Professional (SSP) or equivalent is preferred.

Knowledge, Skills, Abilities & Leadership

Demonstrated understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures, and backgrounds.

Strong record of working with minoritized and other underserved communities, first-generation students and Pell-eligible students, with experience in advising and related programming that helps close equity gaps among diverse student populations.

Ability to: plan, coordinate, and direct the work of subordinate staff engaged in various professional, technical, and clerical functions; exercise considerable judgement and discretion in effectively establishing and maintaining cooperative working relationships within a diverse multicultural environment.

Ability to quickly learn and apply a variety of CSU and CSUN policies and procedures, collective bargaining agreements, and state and federal labor laws. Demonstrated ability to communicate verbally and in writing with clarity and proficiency.

Lead diverse teams to support the operational mission and vision of employers by fostering an ethical, inclusive and collegial work environment.

Demonstrated ability to support ongoing improvement through courageous, resilient, and catalytic leadership.

Lead varying initiatives through a collaborative, service-oriented and communicative approach.

Demonstrated commitment to employee development, recognition, and accountability to further operational goals.

Pay, Benefits, & Work Schedule

Salary is commensurate with knowledge, skills, and experience. The University offers excellent fringe benefits.

The anticipated HIRING RANGE: $104,748 - $115,764 per year, dependent upon qualifications and experience.

The position is currently hybrid (4 days in office, 1 day remote); however, this is subject to change based on student and/or operational needs.