BRIEF DESCRIPTION The Director of Collections will lead and optimize BluSky's collections efforts. This role is responsible for overseeing the Collections Department, managing the team, and ensuring timely resolution of receivables. This role will drive process improvements, collaborate with legal and corporate leadership, and provide strategic reporting insights. There will be collaboration with Billings team, branch employees, and other key stakeholders.

Salary Range:  $100,000 - $120,000

PRINCIPAL DUTIES & RESPONSIBILITIES COULD INCLUDE:

Responsible for leading company's collections efforts specific to past due accounts receivable pursuant to agreed best practices, specifically related to and arising from the "Collections Department" arm of the Finance Dept.

Drives results to reduce collection time for aged receivables.

Manages Collection Resolution Managers duties and responsibilities.

Manages Collection Specialists duties and responsibilities.

Addresses and resolves issues and approvals needed by Collection Resolution Managers.

Reviews collections requested to move to legal and works with VP of Legal and Compliance to assign.

Communicate with office VP's when required for corporate approvals of payment plans or discounts.

Leads development and implementation of collection process and documentation/letters.

Creates team tracking documentation and dashboards for reporting. Reports progress on collections to VP of Legal and Compliance (and corporate management as requested).

Other projects and duties as assigned by VP of Legal and Compliance.

SUPERVISORY RESPONSIBILITY:

This role leads the Collections Team.

QUALIFICATIONS & REQUIREMENTS:

10+ years' experience in collections, credit management, loss prevention, or accounts receivable.

People management experience, preferred.

Proven track record of executing to plan, improving and maintaining speed and efficiency of collecting past due accounts receivable, reducing aged receivables and improving collection cycles.

Strong understanding of collections laws, regulations, and compliance standards in both commercial and consumer markets.

Experience working with legal departments on escalated collection matters.

Proficiency in financial systems and Microsoft Excel (pivot tables, dashboards, etc.).

Excellent communication and negotiation skills, with the ability to interact effectively with internal stakeholders and external clients.

Strong analytical and problem-solving abilities.

Ability to develop and implement processes, policies, and documentation.

Comfortable working in a fast-paced, deadline-driven environment.

High attention to detail and strong organizational skills.

EDUCATION:

Bachelor's degree in finance, Accounting, Business Administration, or related field, preferred depth of experience, and other relevant education also considered.

TRAVEL:

Minimal travel. Some out-of-area and overnight travel may be expected for training or meetings.

WORK ENVIRONMENT & PHYSICAL JOB DEMANDS: The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. These must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment can range from quiet to significantly loud. The employee must regularly lift and/or move between 25-50 pounds. While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers to handle material, reach with hands and arms, and talk and hear. The employee is required to regularly move and walk around the office.

COMPENSATION: BluSky provides a competitive base salary, a bonus or commission plan for eligible positions, travel per diem, and a comprehensive benefits package that includes: a matching 401(k) plan with guaranteed match, health insurance plans (medical, dental, and vision), paid time off, paid holidays, disability coverage, job-specific equipment (e.g., laptop, smartphone, etc.), and a corporate apparel allowance.

BluSky also offers extended benefits such as: an Employee Assistance Program, Accident and Critical Illness Coverage, LegalShield, Professional Development Opportunities, a Paid Employee Referral Program, Vendor discounts, and much more.

EEOC: BluSky is dedicated to the principles of equal employment opportunity. BluSky prohibits unlawful discrimination against applicants or employees based on age 40 or over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, or any other applicable status protected by Federal, State, or local law.

It is and will continue to be the policy of BluSky that all people are entitled to equal employment opportunity based on their individual qualifications, performance, and potential without regard for any protected status, as required by state and federal law.

Application Duration: To ensure a thorough and fair selection process, we would like to inform you that the application deadline for this position is 08/21/2025. Please ensure that your application is submitted by this date for consideration. To be considered for this position, you must complete the online application by visiting our careers page at www.goblusky.com/careers.