Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Anshik Kulshrestha at email address Anshik.Kulshrestha@generistek.com can be reached on # 630-576-1931 .
We have Permanent role Director of Care Management for our client at White Plains, NY. Please let me know if you or any of your friends would be interested in this position.
Position Details:
Director of Care Management- White Plains, NY
Location : White Plains, NY 10601
Project Duration : Fulltime / Permanent
Salary : $129K. - $193K (based on years of experience)
SOB : $20k
Shift Timing : Days
Position Summary:
Serves as the central resource for the Executive Team concerning strategies which are efficient, effective, timely, patient-centered, and support appropriate financial reimbursement. Assumes 24-hour accountability for planning and direction of departments that provide: Access, Utilization Review, Denials and Appeals, Care Coordination, Discharge Planning, Clinical Social Work, Recovery and Disease Management, and Contracting. Collaborates with all disciplines, departments, payers, system partners, vendors, and community agencies to optimize clinical outcomes within best practice, ethical, legal, and regulatory parameters.
Essential Functions and Responsibilities Includes the Following:
Understands and adheres to the WPH Performance Standards, Policies and Behaviors
Oversee the day-to-day operations of the Care Management Department including hiring, educating, disciplining, budget maintenance.
Responsible for the planning, organizing, directing and supervising of designated care managers within the nursing division.
Assures the delivery of quality department/clinical services in accordance with established hospital and regulatory/accreditation agency standards.
Responsible and accountable for the overall operations of their assigned division. Overall operations of the department include development of department goals and objectives that are consistent with the hospital mission, the management of personnel, preparing/monitoring of and accountability for the department budgets.
Assists Nurse Care Manager and Social Work Manager in budget development and control, standard setting, policy development, goal settings, and evaluation of patient care.
Provides strategy formulation, coordination of resources, and establishment, implementation and evaluation of financial and business goals for assigned product lines.
Responsible for the Care Management Dashboard,
Works collaboratively with all levels of the hospital interdisciplinary team and promotes the team concept within their division and hospital wide.
Demonstrates positive customer service, fosters positive employee relations and assures that staff adhere to the Customer Service Behavioral Standards.
As required, participates in the Performance Improvement Program as defined by the organization.
Is responsible for participation in committees, task forces and projects as appropriate.
Attends Management/Leadership meetings as scheduled/required.
Guides Nurse Care Manager and Social Work Manager as they develop organizational plans for their individual units and services
Counsel and supervise the work of Nurse Care Manager and Social Work Manager.
Provides individual guidance and leadership as needed for Nurse Care Manager and Social Work Manager.
Ensure departmental/organizational goals are realized for: length of stay reduction, readmission reduction, denial reduction, improve discharge satisfaction, appropriateness of transitional planning
Ensure departmental policies are compliant with regulatory requirements.
Member of various hospital committees.
Oversee Utilization Review Committee Meeting/agenda
Maintains effective and professional relationships with all members of the healthcare team, administration and aftercare providers
Performs all other related duties as assigned
Education & Experience Requirements:
IF RN: RN with BSN or MSN required or BSN and a Master’s degree in clinical of health care administration, CMAC (Certified as a Case Management Administrator) or CCM (Certified Case Manager) certification preferred
IF SW: Master’s degree in social work, Licensed Social Worker (LMSW or LCSW), CMAC (Certified as a Case Management Administrator) or CCM (Certified Case Manager) certification preferred
Minimum Knowledge and Education:
Computer skills
Critical thinking
DRGs, Medicare Regulations, Medical Necessity Criteria
Patient Bill of Rights, HIPAA
Minimum Work Experience:
1-year acute hospital experience, AND
1-year experience in non-hospital-based health care (home care, insurance, outpatient, etc.)
Previous experience managing staff or successful project implementation
Specific Knowledge, Skills, Abilities:
Human resource management
Program evaluation and outcomes management
Market assessment and strategic planning
Leadership for change/change management
Assessment of clinical systems
Identification of at-risk populations
Development of strategies to manage at-risk populations
Collaborative, energetic, proactive
Technical writing for reports, letters, proposals, etc.
Core Competencies:
Demonstrates ability to establish two-way communication by clearly defining expectations, communicating utilizing a variety of methods, actively listening to ideas and concerns and responding in an appropriate manner.
Demonstrates ability to delegate responsibilities appropriately.
Demonstrates the ability to retain composure under stress