Director of Business Systems (Merchandising & Supply Chain)

New Yesterday

Description SKIMS is a solutions-oriented brand creating the future of underwear, shapewear, and loungewear. We are disrupting the industry with our game-changing product and culturally driven creative. Position Summary We are seeking a dynamic Director of Business Systems, Merchandising & Supply Chain Systems to lead the strategy, development, and delivery of key systems that power our Merchandising and Supply Chain operations.   This leader will own the end-to-end systems roadmap, serve as the integration expert across PLM, Planning, OMS, Fulfillment and Logistics systems, and drive feature enhancements to enable scalable, efficient retail operations.   You will partner closely with business leaders across Merchandising, Planning, Buying, and Operations to translate business needs into technology solutions. Key Responsibilities Systems Strategy & Roadmap Define and own the roadmap for all Merchandising, Planning, OMS and Inventory systems aligned to business goals.
Drive feature enhancements, optimizations, and automation across core platforms (OMS, ERP, Planning, PLM, 3PL integrations).
Integration Leadership Develop and maintain integration flows across Ecommerce, OMS, ERP, 3PLs, PLM, and Planning Software.
Manage and optimize data flows for orders, purchase orders, receipts, transfers, shipments, adjustments, and inventory updates
Ensure system uptime, integration performance, and data reliability
Develop and maintain integration frameworks and data flows across these systems.
Business Partnership & Process Enablement Partner with Merchandising, Planning, and Operations leaders to understand business processes and identify opportunities for tech-enabled improvements.
Serve as a trusted advisor to drive process standardization, best practices, and system adoption.
Translate evolving business requirements into actionable product/system enhancements.
Program & Project Execution Lead cross-functional projects and implementations — from enhancements to net new system deployments.
Manage vendor relationships and SOWs (where applicable).
Develop and maintain KPIs and success metrics for system performance and adoption.
Support & Continuous Improvement Oversee day-to-day support model for core systems — triage issues, manage releases, and ensure system stability.
Develop a continuous improvement process — proactively identifying areas for optimization and automation.
Provide training and enablement to business users.
Skills, Knowledge and Expertise 8+ years experience in Merchandising, Order Management, Inventory, or Supply Chain systems leadership in a retail environment.
Hands-on experience with integration platforms (e.g., Celigo, Boomi) and cloud-based infrastructure (e.g., AWS)
Familiarity with OMS platforms, particularly Teamwork Commerce or similar systems
Strong understanding of ERP systems, preferably Netsuite
Experience in leading cross-functional technology projects and managing vendors.
Understanding of inventory flows, 3PL operations, and virtual location management
Excellent stakeholder management and cross-functional leadership skills.
Familiarity with Django-based tools is a plus
Exposure to wholesale system requirements such as drop ship, EDI, and retailer compliance
Basic SQL skills and experience with API-based architecture
Working knowledge of SDLC, change management, and system mapping practices
Comfortable working in a lean team — hands-on and strategic.
Benefits, Culture and Perks Benefits and Culture Up to 100% Company Paid Healthcare (medical, dental, vision)
Kind Body Fertility Benefits
401(k) savings plan with up to 4% match
Unlimited PTO
Full Access to LinkedIn learning
Employee Discounts
Perks (HQ Location) Free weekly catered lunch at HQ – M/T/W/Th
Dog-Friendly office on a Thursday and Friday
Free Swag Giveaways
Annual Holiday Party
Annual Summer Party
Invitations to pop-ups and other company events
Complimentary daily office snacks and beverages
SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear and shapewear. We are setting new standards by providing solutions for every body. From technically constructed shapewear that enhances your curves to underwear that stretches to twice its size, our goal is to consistently innovate on the past and advance our industry for the future.
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Location:
Los Angeles

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