Director of Business Operations

New Today

Benefits:
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
Company Overview: LCI is a leading FAA/EASA/CAA certified repair station with nearly three decades of experience in providing comprehensive off-lease solutions for commercial aircraft engines. We specialize in engine repairs, modifications, QEC kitting/fitment, piece-part overhauls, and engine sales/exchanges. Our commitment to quality, safety, and regulatory compliance ensures that we deliver value-added solutions tailored to our customers' needs.
Position Summary: The Director of Business Operations at LCI is responsible for leading, coordinating, and optimizing the day-to-day functions across multiple departments to ensure operational excellence, customer satisfaction, and business growth. This position plays a critical leadership role by driving efficiency, aligning departmental objectives with company strategy, and fostering collaboration among cross-functional teams. Key Responsibilities:
Strategic Leadership & Oversight ·         Oversee all functional departments including Safety and Compliance, Customer Service, Sales & Marketing, IT/Software Support, and Materials Warehousing, Processing, and Procurement. ·         Serve as a key decision-maker in aligning operations with the company’s overall mission and goals. ·         Support departmental managers in performance management, resource planning, and process improvement.
Operational Management ·         Ensure departments are operating efficiently and meeting key performance indicators (KPIs). ·         Lead initiatives for workflow improvement, cost control, and operational scalability. ·         Monitor and guide implementation of best practices across departments, including compliance with aerospace industry standards and regulatory requirements.
Cross-Functional Coordination ·         Facilitate collaboration among Program Managers, Production, Purchasing, Finance, and Sales to ensure streamlined project execution and timely customer delivery. ·         Act as the liaison between technical operations and leadership to ensure alignment on strategy and performance.
Team Development & Leadership ·         Coach and mentor department leaders including Program Managers, Finance Manager, Purchasing, and Crew Leads. ·         Lead efforts to build high-performing teams through recruitment, development, and retention strategies.
Budgeting & Financial Oversight ·         Collaborate with the Finance Manager and Accounting teams to develop and manage departmental budgets. ·         Review financial performance regularly and recommend strategies for improvement. ·         Customer & Vendor Relations ·         Support Sales & Marketing in client engagement strategies and contract execution. ·         Oversee vendor management and supplier performance in coordination with Purchasing and Material Processing.
Customer & Vendor Relations
Support Sales & Marketing in client engagement strategies and contract execution.
Oversee vendor management and supplier performance in coordination with Purchasing and Material Processing.
Qualifications: ·         Bachelor’s degree in Business Administration, Operations Management, Aerospace Management, or a related field (Master’s degree preferred). ·         Minimum of 8–10 years of progressive leadership experience in aerospace, MRO, or a technical manufacturing environment. ·         Strong understanding of cross-functional operations including finance, purchasing, program management, and production. ·         Proven ability to lead teams, manage change, and improve business processes. ·         Excellent communication, analytical, and organizational skills. ·         Experience with ERP systems (e.g., Quantum) and Microsoft Office Suite.
Working Conditions:
Combination of office and production floor environments.
Must be able to walk, stand, and conduct audits or training in active operational areas.
Why Join LCI?
Purpose-driven work that makes a difference in the aviation industry.
Inclusive and supportive culture.
Competitive compensation and comprehensive benefits package.
Opportunities for career advancement and professional development.
LCI is an equal opportunity employer committed to a diverse and inclusive workplace. We encourage all qualified individuals to apply.
Apply
Location:
Sunrise

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