Overview Job Summary: The Network Director of Procurement Operations and Data Integrity Systems (POSDI) oversees the full procurement lifecycle across WMCHealth, ensuring smooth requisitioning and purchasing of goods and services. This role manages vendor and finance collaboration to minimize disruptions such as match exceptions and open POs. The Director leads the development and maintenance of procurement technologies, ERP systems, and data integrity initiatives. The Director collaborates with departments like AP, RC, IT, and ISD to implement and enhance procurement systems and ensure compliance. Additionally, the Director supervises a team responsible for resolving escalations, managing supplier and item data, and performing analytics to drive cost savings and strategic improvements.
Responsibilities
Adhere to and support the overall Mission, Vision, and Strategies of WMCHealth.
Accountable for accurate and efficient purchase order workflow from approved order requisition to receipt and timely resolution of delays and/or unexpected logistical challenges.
Design, monitor and ensure sourcing and procurement system, item master, procedures and activities.
Oversee daily operational support and issue resolution across procurement systems, including item and supplier data integrity, invoice matching, price discrepancies, and case reviews to ensure seamless supply chain performance.
Manage cross-functional communication and system maintenance activities, including contract and item builds, GHX and VLF processes, and coordination with clinical and administrative stakeholders to support procurement lifecycle efficiency.
Maintain oversight of the complete procurement lifecycle, including requisitioning, purchase order creation and management, and customer notification as required.
Monitor procurement activities ensuring system policy and contract compliance, and system financial integrity; verify requisitions and purchase orders for clarification.
Lead the procurement operations data integrity team, ensuring the integrity of systems and applications used to support Procurement and Accounts Payable functions and other applicable departments.
Lead development of Procurement systems and applications and identify opportunities to standardize data and processes using technology.
Provide cross-functional expertise and act as liaison between procurement users, end users and IT/Tech support teams and serve as an application expert.
Lead development, implementation and testing of system-wide Procurement and AP tools/systems.
Direct day-to-day monitoring, supplier and item library data management, and analysis and resolution of end user inquiries.
Establish guidelines and escalation criteria for routing of incoming inquiries in collaboration with others as required.
Identify and assess existing procurement technology and analytics that support the procurement program; identify new procurement technology needs and coordinate internal and external resources to satisfy these needs.
Employ strong influence and change management skills to advocate for change.
Recruit, develop and retain staff that executes work efficiently and effectively in support of goals, while maintaining accountability.
Create a culture of high performance and service throughout the Supply Chain; remove barriers and resolve escalated procurement issues; champion continuous improvement within the PODI function.
Handle additional duties and projects as assigned.
Qualifications
Experience: 7 years of experience in Supply Chain Procurement (required).
Education: Bachelor’s degree (required); Master’s degree (preferred).
Licenses / Certifications: Relevant certification and/or Lean certification (preferred).
Other: Strong management and interpersonal skills; ability to lead teams; excellent analytical and planning abilities; experience balancing stakeholder interests.
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