Title: Director (Market Research)

Department: Project

Reports To: Group Director

Location:
Remote/Flexible - we can only consider candidates located in CA, WA, OR, IL, MD, MA, MN, NY, OH, PA, TX, and SC. Offices are located in Los Angeles and Seattle.

Total Compensation: $120,000 - $140,000

At Hypothesis, we blend insights, design, and strategy to help important brands do amazing things. We work with the worlds most dynamic, admired, and disruptive companies to answer their high-stakes questions and help build the future. We are a nimble, forward-leaning, independent agency whose culture empowers amazing people to do their best work.Werea collection of researchers, strategists, designers, and marketers who are also musicians, travelers, astrophysicists, rock climbers, and gamers, with twobig thingsin common: we love a good challenge, and we believe our ideas get better when we work together.

The Director is responsible for ensuring the client experience is the best Hypothesis has to offer. They act as the client's project lead by applying thought leadership, leading client touchpoint meetings, leading analytic planning, presenting the research story, and maintaining strong levels of client satisfaction.

What Youll Do:

Client Impact:

• Cultivate a deep understanding of clients businesses and objectives

• Act as a trusted partner to clients, and maintain strong client satisfaction

• Lead strategic meetings with clients throughout the Project Lifecycle

• Own the projects analytic planning process and scope of work management

• Create qualitative and quantitative outlines using strategic research experience and skills

• Collaborate with Consultants and Analysts to finalize storypoints outline, and solicit feedback from Project leadership and Design

• Review and approve final report and ensure themes align with the analytics plan

• Own delivery and presentation of final report to client, and answer client follow-up questions

Team Impact:

• Manage several direct reports

• Lead and encourage direct reports to accomplish personal, team, and
  company goals

• Provide clear expectations of work performance, and regularly provide positive and constructive feedback and coaching to help direct reports reach their full potential in their roles

• Identify training and growth development needs for direct reports and create learning plans with clear goals and timelines for completion

• Teach direct reports how to translate client objectives into critical outlines

• Address individual and team conflicts when needed in a prompt, professional manner

• Conduct annual performance reviews

Business Impact:

• Contribute to the strategic direction of the company by growing client satisfaction and developing strong teams and talent

• Champion an area of expertise within the organization and serve as a subject matter expert

• Contribute to company culture and champion the Hypothesis Way

What You Have:

• 8+ years of direct market research experience at a market research agency

• Experience with people management, with a desire to mentor, coach, and manage a team of researchers

• Experience with a variety of methodologies within quantitative (segmentation, conjoint, thought leadership, etc.) and qualitative (focus groups, in-depth interviews, etc.) research

• Experience with a variety of industries and audiences

• Ability to lead both quantitative and qualitative research projects from start to finish, anticipate next steps, and proactively identify and resolves issues

• Strong collaborator with ability to bring people along and move projects forward

• Consultative nature to advise clients and work towards business outcomes

• Ability to navigate competing priorities and concurrent projects/team needs

What We Offer:

We are premium. We embrace individuality. We are brave. We support each other. We are all empowered.

Werehappy when our employees are happy and we understand that everyone needs a creative and positive work environment, time to themselves to recharge, time with family, or just a night to binge on Netflix. To that aim,weveput together the kind of generous benefits packageyoudexpect with some extras you might not expect.

• Flexible Time Off
  

• Remote/ Flexible work with office locations in Los Angeles and Seattle.

• 9 Paid Holidays

• Bonus 3-day weekends during months without a scheduled holiday

• Health, Dental, Vision

• Healthcare & Dependent Care FSA

• 401K + 4% company match

• Employee Assistance Program

• Bi-Annual Performance Reviews

• 12 weekspaid Parental Leave

• Annual stipend for the first two years of a new family member's daycare

• Monthly Internet Stipend

• New Hire Home Office Stipend

If you are someone from an under-represented group, or if you have unique talents or skillsets that make you well-suited for this position, we especially want you to apply.

Hypothesis is an Equal Opportunity Employer. We are committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together.

Hypothesisparticipatesin the federal government's E-Verify program.With E-Verify we are able to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security.With respect to new hires, the E-Verify process is completed in conjunction with a new hire's completion of the Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, gotowww.uscis.govand click on the 'E-Verify' logo.