Director, Lab Operations - DeLand, FL. Candidate Profile · Demonstrated success leading large teams in high-volume lab environments. · Experience managing technical or platform transitions, ideally across multiple sites. · Proven ability to oversee lab operations in compliance with CAP, federal, and state clinical lab regulations. · Strong track record of developing leaders, building bench strength, and upleveling team capability. · Effective communicator who builds trust, morale, and team engagement across diverse teams. · Sets clear performance standards and drives accountability through influence and collaboration. · Champions a culture of belonging and continuous development; mentors emerging talent. · Helpful but not required: Experience implementing new programs or products in a clinical lab setting. · Bachelor’s degree in medical technology or related sciences required. Must have: · ****Valid practitioner and supervisor licenses (multi-state licensure required) – FL Supervisor License (if they don’t have, they will need to get if they move to FL) *****Medical technologist registry required (i.e. ASCP, AMT, AAB or equivalent) What are the nice-to-have skills? Current Projects · The lab is undergoing a major platform conversion in the Waters Department (endotoxin testing). · Candidates with experience in platform transitions or system implementations will be highly valued. Additional initiatives and department-level implementations are underway; comfort with change management and project execution is key. Describe how this position fits in your organization. Director, Lab Operations · Intentionally re-scoping the position - Separate technical functions from broader administrative and non-core responsibilities · Prioritize people leadership and day-to-day operational oversight; Emphasize succession planning and future bench strength at the leadership level · This is not a traditional "technical-only" lab leadership role—this individual must be a leader of people first, with a solid grasp of clinical lab operations. Reports to the VP Lab Operations What is exciting about this opportunity? Please include team and company culture. Lab Structure & Current State · The lab processes 100,000 tests/day in the core lab (~60M/year) · Staff: 200+ employees across clinical and non-clinical functions Leadership: Two Lab Directors, each managing 2–5 direct reports Is there additional variable compensation? Yes, Range can be from $150-190K depending on experience + 20% bonus. There is a possibility for sponsorship. No There is equity in this position. No Relocation available? Y es, nationwide Is this a new position, or a backfill? Backfill This position has direct reports. Yes Work hours are flexible. No Over the last decade, we set out to be the world's greatest dialysis company, and over the next decade, we're poised to build the greatest healthcare community the world has ever seen. When you join the Village, you're joining a winning team. Through our commitment to training, growth and quality, we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.

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Here's what you can expect as a Laboratory Operations Director: The Director, Laboratory is responsible for the day to day technical and scientific operation of the laboratory and other duties as delegated by the Medical Director. The position provides for the overall operation, leadership, direction, and administration of the Clinical Laboratories in accordance with CAP, Federal and State regulations governing clinical laboratories. This position reports to the VP, Lab Operations.

Responsibilities include, but are not limited to: 1. Oversees operational and strategic objectives for the clinical laboratory Manages laboratory lanes to budget through cost savings and productivity monitoring Monitors and utilizes data to evaluate and drive business decisions for capital and teammate resources Standardizes and ensures policy and procedures are current for services at lab locations and meet federal, state and local regulatory requirements Facilitates communication between business lanes and shifts and across departments Oversee the development and/or expansion of service lines and projects for long term planning for internal and external business opportunities 2. Provides leadership to clinical lab teams Provides guidance regarding strategies to continuously improve service offerings and support organization capabilities Sets performance standards and utilizes influence to meet department and organization goals and initiatives Drives engagement and a sense of belonging on the team Mentors and develops leaders and emerging talent 3. Oversee the training, competency and performance of laboratory testing by teammates to include recording and resulting tests accurately to assure compliance with applicable regulations. 4. Ensures quality control and quality assurance programs are established and maintained to assure quality of laboratory services provided 5. Ensures good customer relations for internal and external customers, resolving problems in a timely manner 6. Other duties as assigned. SPECIALIZED EXPERIENCE, EDUCATION, TRAINING, OR QUALIFICATIONS Bachelor Degree in Medical Technology or related sciences required Minimum 8yrs laboratory management experience of similar high complexity and volume of testing required Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint and Outlook required Master’s degree in business administration or relevant sciences CERTIFICATES, LICENSES, AND REGISTRATIONS Medical Technologist registry (ASCP, NCA, AAB or equivalent) required Florida supervisor license preferred

Here is what you can expect when you join our Village: • A "community first, company second" culture based on Core Values that really matter. • Clinical outcomes consistently ranked above the national average. • Award-winning education and training across multiple career paths to help you reach your potential. • Performance-based rewards based on stellar individual and team contributions. • A comprehensive benefits package designed to enhance your health, your financial well-being and your future. • Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

What We’ll Provide: More than just pay, our Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more Professional development programs: offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through online training platform StarLearning.