Support Center - IrvingDirector – Integrated Merchandising and End to End Strategy is responsible for driving a holistic, customer-first merchandising strategy that aligns product, planning, marketing, and in-store or digital execution. This role leads cross-functional collaboration to ensure the right product is in the right place, at the right time, and supported with the right message — ultimately delivering on financial goals and an exceptional customer experience.

This is a strategic leadership role for someone who thrives at the intersection of data, creativity, and collaboration, and is passionate about delivering results across the entire value chain. Major Activities Strategic Ownership Develop and drive end-to-end merchandising strategies aligned to company objectives, customer insights, and brand vision. Lead seasonal and long-range line planning, assortment architecture, and go-to-market strategy. Partner with key stakeholders (Product Development, Planning, Marketing, Digital, Stores) to ensure full integration across the product lifecycle. Cross-Functional Leadership Serve as the connective tissue between trend/design, planning, sourcing, marketing, and retail teams to deliver seamless execution. Influence and align internal teams around key seasonal stories, priorities, and revenue-driving strategies. Facilitate alignment between financial targets and creative direction. Assortment & Line Strategy Oversee the creation of consumer-right assortments based on data-driven insights and trend forecasting. Ensure a balanced mix of hero items, volume drivers, and innovation across categories and channels. Insights & Performance Management Use analytics, sales performance, and market insights to optimize in-season actions and future planning. Partner with Planning & Allocation to ensure inventory is aligned to demand and optimized by channel. Go-To-Market & Execution Lead seasonal milestone meetings to ensure product, storytelling, and execution are aligned. Collaborate with Marketing & Visual Merchandising to ensure the product strategy comes to life across touchpoints. Other duties as assigned Type Knowledge/Skills/Abilities Preferred Education/Experience Minimum Type of Experience Required 10+ years of experience in merchandising, buying, or category leadership roles (preferably with omnichannel or DTC exposure). Other Proven track record of leading cross-functional teams and owning end-to-end merchandising strategy. Strong business acumen with the ability to interpret data and translate it into actionable strategy. Excellent communication, influence, and leadership skills across varying levels of the organization. Highly collaborative, organized, and comfortable navigating ambiguity in a fast-paced environment. Passion for product, customer behavior, and delivering an exceptional brand experience. Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc, our purpose is to fuel the joy of creativity . As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at and . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and , a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit . Michaels is an Equal Opportunity Employer. We are here for all Team Members and all c ustomers to create, innovate and be better together.