Director, Field Compensation

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About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. Gap inspires the world to bring individuality to modern, responsibly made essentials.

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.

About The Role

GAP INC. FIT FOR THE FUTURE.
Gap was founded in 1969 with a simple idea—make it easier to find a pair of jeans that fit with a commitment to do more. Today we have a portfolio of four billion-dollar global brands and a global workforce focused on delivering value to customers, communities, and the planet. The Opportunity below describes a leadership role in Total Rewards focused on the field workforce across Old Navy, Gap, Banana Republic, and Athleta.

The Opportunity

Gap Inc. is seeking a forward-thinking and strategic Director of Compensation & Recognition to join our Total Rewards Team. In this high-impact role, you will lead the development and execution of compensation strategies that support our dynamic field workforce across stores, distribution centers (DCs), call centers (CCs), and franchise operations. You will shape compensation programs that are competitive, equitable, and culturally relevant, reinforcing our commitment to be a high-performing house of iconic American brands that shape culture. You’ll lead with curiosity, a growth mindset, foster inclusivity, and collaborate across functions and brands to deliver innovative, customer-centered solutions at scale. Through close partnership with Human Resources and Brand Leadership, you’ll shape a holistic compensation experience that empowers our people and reflects our purpose-driven culture.

What You'll Do

  • Lead strategic compensation initiatives for Gap Inc.’s field workforce across all brands, DCs and CCs, including the design and execution of hourly pay structures and incentive plans.
  • Drive competitive and equitable compensation frameworks aligned with brand priorities, labor market trends, and global regulatory requirements.
  • Collaborate with Total Rewards leadership to embed compensation into a seamless and holistic employee experience.
  • Partner cross-functionally with Legal, Finance, Labor Relations, and HR Operations to uphold compliance, mitigate risk, and operational excellence.
  • Advance compensation systems and processes – including year-end performance cycles, field incentive programs, and special compensation initiatives – through continuous improvement and innovation.
  • Design and deliver training and communications tailored to store, DC/CC, and brand audiences for clear adoption of compensation programs.
  • Champion a culture of excellence across field and DC/CC teams, fostering engagement and recognition at every level.
  • Translate external labor trends and internal analytics into actionable insights to drive equity and cultural relevance.
  • Present key findings and recommendations to executive leadership to inform Total Rewards strategies.

Who You Are

  • Proven track record in designing and executing compensation strategies for a large, distributed retail workforce across geographies and roles.
  • Strong cross-functional collaboration with HRBPs, Finance, Talent Acquisition, and Field Leadership to support strategic workforce planning and retention.
  • Partnered with senior leadership to align compensation programs with brand identity and integrate into broader Total Rewards initiatives.
  • Led market benchmarking efforts using retail-specific data to ensure competitive and equitable pay across field positions.
  • Advanced proficiency in Workday for compensation reporting and administration, with strong Microsoft Office skills for data-driven presentations.
  • Excellent communication, systems thinking, and the ability to navigate complexity in a fast-paced, collaborative setting.
  • Minimum of 10 years’ experience in compensation within a large, multi-brand or matrixed organization.

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.
  • Volunteering option: up to five “on the clock” hours each month to support a charity of your choice.
  • Extensive 401(k) plan with company matching for contributions up to four percent of base pay.
  • Employee stock purchase plan.
  • Medical, dental, vision and life insurance.
  • See more of the benefits we offer.

Gap Inc. is an equal-opportunity employer and is committed to a workplace free from harassment and discrimination. We recruit, hire, train and promote qualified people of all backgrounds without regard to protected status. We have received awards for equality and continue to foster a diverse and inclusive environment.

Salary Range: $175,100 - $232,000 USD. Employee pay will vary based on factors such as qualifications, experience, and location. We will meet or exceed the minimum wage or pay range as required by city, county, and state regulations.

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Location:
San Francisco
Salary:
$250,000 +
Job Type:
FullTime
Category:
Human Resources

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