Director, Facilities Operations Specialist, Washington

Director, Facilities Operations Specialist

New Yesterday

This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people

and empowering them to

thrive, grow meaningful careers and to find a place where they belong.

Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves: The Director, Facilities Operations Specialist, serves as a strategic support partner to our client's facility team. This role combines subject matter expertise in Integrated Facilities Management (IFM) with hands-on operational enhancement leadership, working collaboratively to identify opportunities, build strong relationships and develop solutions that drive operational excellence.

Primary Role Definition: Strategic Support Partner: Works directly within the client's facility team and our JLL team as a dedicated resource

Subject Matter Expert: Provides specialized facility management expertise

Process Enhancement Lead: Focuses on identifying improvement opportunities and developing actionable solutions

Cross-Functional Liaison: Bridges client operations with JLL's broader facility support and expertise through collaborative problem-solving and program improvement

Focus areas: Operational Assessment & Enhancement Conduct regular on-site operational audits across facility functions

Analyze current processes, workflows, and resource allocation

Identify gaps, inefficiencies, and optimization opportunities

Develop operational improvement plans with actionable insights

Strategic Project Support Collaborate on special initiatives and process improvement projects

Support the client team with complex challenges and decision-making

Lead change management initiatives alongside existing teams

Knowledge Integration Bring JLL's facility best practices to client operations

Facilitate knowledge sharing between client teams and JLL regional teams

Provide industry benchmarking and performance comparisons

Alignment & Communication Establish governance processes and roadmaps with program milestones

Provide transparent, regular progress reporting and metrics communication to client leadership teams

Serve as an accountable partner committed to delivering measurable results and maintaining open dialogue on all initiatives

Team Development & Mentorship Provide mentorship and coaching to elevate performance

Foster collaborative relationships that drive mutual success

This role focuses on partnership and integration rather than traditional oversight, emphasizing collaborative problem-solving to achieve operational excellence together with the client team.

Requirements:

Bachelor's degree in Facilities Management, Engineering, or related field

10+ years of experience in Integrated Facilities Management

7+ years of experience with healthcare quality and compliance standards

Proven track record of leading large-scale IFM programs for major

healthcare

systems

Strong financial acumen and experience in managing complex budgets

Excellent communication and presentation skills

Preferred:

Strategic vision and ability to develop long-term IFM strategies

Deep understanding of client needs and ability to build lasting relationships

Skilled in building, motivating, and developing high-performing teams

Consistently delivers exceptional results in IFM operations and client satisfaction

Innovation mindset and continuous improvement approach

Adept at leading teams through evolving IFM landscapes

In-depth knowledge of IFM trends, technologies, and best practices

Estimated compensation for this position: 190,000.00 - 240,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site -Baltimore, MD, Richmond, VA, Washington, DC If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements.

We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified. ]]>

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Location:: Washington
Job Type:: FullTime
Category:: Real Estate

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