WOOSTER COMMUNITY HOSPITAL JOB DESCRIPTION

Director, ENVIRONMENTAL SERVICES

MAIN FUNCTION:

Responsible for the completion of all environmental services at all locations including the hospital main campus, Eagle Pass, Milltown, HealthPoint, MOB, and the Wound Healing Annex. Complies with the standards established by regulatory agencies and hospital. Maintains effective working relationships with other departments to provide a unified approach to keeping the hospital clean and patient care.

RESPONSIBLE TO: Vice President, Outpatient Services (Administrative)

MUST HAVE REQUIREMENTS:

High School Diploma required, Bachelor Degree preferred

Minimum of five years environmental services experience

Minimum of three years’ experience in a leadership role

Basic computer skills

Working knowledge of infection control techniques

Strong communication (listening, verbal, and written), customer-service, organization, and planning skills

Interprets and follows technical instructions showing a sense of urgency

PREFERRED ATTRIBUTES:

Working knowledge of pertinent regulatory agencies (TJC, DNV, Department of Health), polices, codes, standards, and regulations that apply to the healthcare environment

Working knowledge of Meditech hospital information system

POSITION EXPECTATIONS:

Deliver strong operational performance by executing against Studer techniques, regulatory agency standards and programs

Continually monitoring operations by completing quality assessments

Achieve and maintain an HCAPHS record of success by implementing programmatic techniques to continually drive patient satisfaction scores

Provide overall direction and manage performance for all front line employees

Ensures employee development, engagement, and compliance with human resource related policies and standards

Ensures compliance with all contract obligations

Operations:

POSITION EXPECTATIONS - POLICIES AND PROCEDURES

Writes, implements and monitors compliance of all Environmental Services policies

Oversees the development and implementation of new procedures

POSITION EXPECTATIONS - BUDGET, FISCAL, PURCHASING

Develops comprehensive departmental budget based on the needs of the department and hospital

Manages expenses and labor

POSITION EXPECTATIONS - PERSONNEL HIRING, SUPERVISION AND PROFESSIONAL DEVELOPMENT

Participates in interview process and makes all staffing decisions

Customer Service

Drives patient satisfaction and maintains an HCAPHS track record of success

Staff Development / Professional Growth:

Supports and motivates staff at both the supervisory and hourly level

Maintains departmental training program

Ensures compliance with all appropriate infection prevention, safety, OSHA, Joint Commission, and regulatory standards

Revised Dates: