Job Title Director, Engineering Services
Function Operations and Manufacturing
Department Engineering Services
Reports to Site Leader
Job Summary -
The Director, Engineering Services leads engineers and maintenance staff to maintain the existing facilities and equipment while developing engineering solutions to operational issues or new processes. This position implements capital projects, establishes engineering project objectives and technical criteria for evaluating project results and activities of project team while supporting the policies, goals and objectives of the Company.
Scope of Authority - Engineering Services for Chestnut Ridge Manufacturing site
Accountability& Responsibilities
Engineering Project Management and Qualification
Member of Site Leadership Team
Develops, plans, coordinates and directs engineering aspects of projects of major scope and importance
Manages IQ, OQ, PQ program.
Manages external engineering services and recommends resources required to carry out projects or improvements
Routinely has direct contact with outside consultants, technical counterparts from key vendors
Facilities and Equipment Maintenance Directs the maintenance staff for routine PM and unplanned repairs of facilities and production equipment.
Manages calibrations within the plant through in-house or contract services.
Supports Serialization within the plant.
Cross Functional Coordination Supports safety, health, and environmental policies and procedures
Works with Environmental Health and Safety to ensure city, county, state, and federal regulations relating to the projects and process improvements are met at all times
Directs, and enforces the safety program for the engineering group and reviews safety records to uphold standards of maximum safety for all maintenance and calibration staff
Coordinates activities with manufacturing, packaging, logistics, research and development, technical services and IT Departments
Communicates directly with the operations departments to coordinate engineering activities
Communicates directly with QA and QC laboratory to ensure effective participation by engineering staff in the implementation of QA policies and procedures
Plant / Process Improvement Communicates regularly with all engineers, both individually and as a group, to ensure good two-way communication concerning operational improvements and projects
Assists with planning and implementing plant improvements and expansions
Prepares reports, analyzes data, and makes recommendations for improving plant operations and solving manufacturing/packaging-related problems
Initiates and carries out projects that improve efficiency and/or reduce operating costs
Coordinates with maintenance and operations staff in reviewing the operation of plant equipment and systems to minimize unplanned downtime, anticipate solve problems in a timely manner, and to identify opportunities for improvement
Supervisory Responsibilities Conducts employee performance reviews based on job descriptions to determine competency, knowledge, and contribution of the engineering staff
Ensures that all engineering staff are trained on the most updated version of the operating procedures
Qualifications
Education & Experience Bachelor of Science in a related technical field plus progressive technical experience and demonstrated competence
10 years progressive management experience in pharmaceutical engineering, pharmaceutical operations, and operations management
Knowledge In-depth knowledge of the pharmaceutical plant operations is an asset
Skills & Abilities Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes oneself available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
Analytical -Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Physical Requirements Regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 50 pounds
Climb ladders and work in high, precarious places up to elevations of 75 feet
Regularly exposed to work near moving mechanical parts
Exposed to wet or humid conditions
Exposed to outdoor weather conditions
Regularly exposed to high noise environments
Exposed to extremely dusty environments
Exposed to chemicals used in the manufacturing process