Director Emergency Services

Executives thrive with us! HCA Healthcare is one of the nation's leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a Director Emergency Services for our HCA Houston Healthcare West team where excellence creates excellence.

HCA Houston Healthcare West offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: comprehensive medical coverage, additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing, 401(k) Plan with a 100% match on 3% to 9% of pay, Employee Stock Purchase Plan, family support, referral services, consumer discounts, retirement readiness, rollover assistance services, preferred banking partnerships, education assistance, colleague recognition program, time away from work program, and Employee Health Assistance Fund.

HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years. Do you want to be an influencer in healthcare?

Job Summary and Qualifications

The role of the Director of the Emergency Services Department assures service, growth, development, personnel management, and resource allocation and management controls in order to ensure consistent high-quality patient care in the Emergency Department. What you will do in this role:

• Accurately identify real/potential problems affecting the service and implements solutions with follow through and communication
• Actively participate in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents
• Advance the patient experience agenda in the Emergency Department
• Coach immediate subordinates providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance
• Adhere to all Human Resource policies
• Effectively communicate departmental, organization and industry information to staff
• Facilitate evidence-based employee engagement practices
• Effectively build strong relationships and networks to deliver upon organizational and department goals
• Participate in employee and patient rounding and identify and mentor potential future leaders
• Enforce standards of emergency department care and develop processes to measure and ensure consistent compliance
• Develop, implement, and evaluate an ongoing emergency services program which assures quality patient care consistent with the Hospital mission
• Monitor compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety
• Oversee a PI program that consistently monitors and evaluates critical aspects of care
• Be responsible for department's operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures and professional standards
• Follow the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens
• Support the recruitment process to secure staffing talent
• Perform other duties as assigned

What qualifications you will need:

• Bachelor's degree in nursing required
• Master's degree in Nursing, Business Administration, Healthcare Administration or a related field preferred
• 3+ years of experience in emergency services required
• 3+ years of experience in a leadership role preferred or equivalent combination of education and/or experience
• Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required
• Advanced Cardiac Life Support (ACLS) required
• Pediatric Advanced Life Support (PALS) or Emergency Nurse Pediatric Course (ENPC) required
• Basic Life Support (BLS) required

HCA Houston Healthcare West is a full-service, 300+ bed hospital that has been offering exceptional care to the West Houston communities for over 30 years. We proudly provide Houston residents with exceptional healthcare, including a vast-array of medical services from board-certified doctors and nationally accredited departments. We are recognized as a Certified Primary Stroke Center by the Joint Commission and under an affiliation agreement with The Woman's Hospital of Texas, we are able to bring our community The Woman's Hospital of Texas at West Houston, a three-story cardiac and critical care tower. The Sugar Land Cancer Center and the Sugar Land Diagnostic Center, departments with HCA Houston Healthcare West, provide additional services to meet the needs of our community. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare.

Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

If you're looking for a leadership opportunity that provides both personal satisfaction and professional growth, apply to join HCA Healthcare as a Director Emergency Services. Unlock your leadership potential with HCA Healthcare.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.