Director, DTC Subscriber Growth
New Yesterday
Reporting to the VP, DTC Strategic Growth & Operations, this leader will join a new team responsible for developing MSNBC’s direct-to-consumer products. We’re looking for an experienced growth marketer who excels at driving customer acquisition, engagement, and retention for subscription products.
The ideal candidate is data-driven and customer-obsessed. They have experience scaling subscription businesses and optimizing acquisition strategies to meet ambitious CAC and LTV targets. Their primary responsibility will be to build and own the full-funnel subscriber growth engine from awareness and acquisition to loyalty and retention. This leader will collaborate closely with the MSNBC and Versant marketing teams on campaigns and cross-business promotion.
Responsibilities could include, but are not limited to:
Develop and execute acquisition and retention strategies across paid and owned media channels, including paid social, SEM, SEO, web, and more
Stand up and manage lifecycle programs (, emails, in-app, newsletters, loyalty programs) to increase engagement and customer lifetime value
Test and scale new growth tactics, maintaining a robust testing roadmap and leveraging analytics to make data-informed optimizations
Manage demand generation roadmap, including offers and promotional strategy
Partner with MSNBC and Versant marketing and creative teams to develop awareness-driving brand campaigns and conversion-driving performance campaigns
Execute growth partnerships that unlock incremental audiences
Influence and execute packaging and pricing strategy
Inform product roadmap and web strategy/design through the lens of subscriber growth
Facilitate team and customer success via customer management systems and support tools
Partner with finance and leadership to inform growth forecasts and subscriber health OKRs
Qualifications
At least 6 years’ experience in subscriber growth, lifecycle marketing, or audience development at a subscription or eCommerce business
At least 2 years’ experience leading teams dedicated to subscriber growth
Deep understanding of marketing analytics, attribution, and A/B / multivariate testing
Strong grasp of lifecycle marketing strategies and tools (, Braze)
Passion for consumer products and creating outstanding customer experiences
Analytical mindset with a bias for action and experimentation. Player coach. Can-do attitude
Experience taking a direct-to-consumer subscription product from 0 to 1 is a plus
Salary Range: $150,000 - $185,000
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilityS.
Although you'll be hired as an NBCU employee, your employment and the responsibilities associated with this job likely will transition to Versant in the future. By joining at this pivotal time, you'll be a part of this exciting company as it takes shape.
- Location:
- New York
- Job Type:
- FullTime