Director, Data Operations, Chicago

Director, Data Operations

New Yesterday

PHD is a global communications planning and media buying agency network delivering smart strategic thinking and creative innovation for the world's leading brands. Brilliant media thinking is in our DNA. A culture of thought-leadership, creativity and innovation has seen us grow from a challenger agency in the UK, to a global leader with over 6,000 employees in over 100 offices worldwide. We combine the latest industry insight with the best creative minds to produce planning innovation and create award-winning work for some of the world's largest advertisers. Finding a better way is our ethos and sums up how we approach everything - from a new client brief to the way we work.

The Data Operations team is pivotal in the delivery of modern agency services. We are tightly integrated with planning and investment teams to deliver on and exceed our clients' business goals.

Responsibilities

External facing responsibilities:

Lead taxonomy strategy conversations across key stakeholders for break out of media reporting

Drive adoption of reporting automation across teams

Act as the subject matter expert for projects and processes relating to data quality

Gather reporting requirements for internal/external dashboard & reports

Facilitate communication and progression of tasks through regular status meetings and working sessions

Proactively elevate and resolve project roadblocks and issues

Manage project plans for internal/external reporting across internal teams

Assure timely follow through on all scheduled and ad hoc deliverables
Provide ongoing technical support for data ops processes and taxonomy recommendations

Internal facing responsibilities:

Ensure compliance of data quality standards

Lead, mentor and train junior level staff and offshore teams

Create, gather and write data-related standards and processes documents

Propose and generate targeted solutions on data quality issues and operational inefficiencies

Required Skills

Data Collection and Processing: Experienced in building data visualization solutions (Tableau, Datorama, etc.) as well as automation solutions (Alteryx, Datorama, etc.)

Excellent presentation and communication skills

Demonstrated knowledge of the function and formation of standardized taxonomy practices for more accurate and efficient data collection & automation

Expert in QA resolution

Experienced with planning, optimization and analysis tools (Planit, Prisma, DDS)

Expert familiarity with self-serve tools within Search platforms (Google Ads, Bing, SA360), Programmatic DSPs (DV360, Yahoo, etc.), Ad Servers (CM360, Innovid, etc.), Social Platforms (Meta, Pinterest, TikTok, etc.) and Google Suite (Marketing Platform, Tag Manager, Analytics, Merchant Center)

Excellent project management skills

Education and Experience

A university degree in a related field, and 7-10 years of experience in advertising, management consulting, marketing or digital consulting

Knowledge of agency-side execution processes

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This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health insurance, vision insurance, dental insurance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, vacation days, sick days, personal days, paid parental leave, paid medical leave, and STD/LTD insurance benefits.

Compensation Range

$90-$215,000 USD

This role is hybrid, requiring three (3) days per week in the office. The remaining two (2) days may be worked remotely. Specific in-office days will be discussed during the interview process, with flexibility to align with team needs. Please note that the number or required in-office days may be adjusted over time, potentially increasing the number of required in-office days based on business needs.

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Location:: Chicago

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