Latham & Watkins, a global law firm consistently ranked among the top firms in the world, is seeking an Enterprise Applications Analyst - Events & Trials to join our dynamic team in Chicago, Washington, D.C., and our Global Services Office in downtown Los Angeles. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

ABOUT LATHAM & WATKINS Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.

ABOUT THE ROLE As an Enterprise Applications Analyst - Events & Trials, you will be responsible for project managing the planning and support of various business meetings, client events, war rooms, and court locations. You will also be implementing your plans onsite which includes the setup, maintenance and support of all networking, software and hardware for remote locations with the assistance of the other Enterprise Applications, Events and Trials team members. Other key responsibilities include:

• Project Management
  • Planning and organizing multiple events, ensuring that there is proper support and equipment coverages
  • Assisting the team in planning the logistics for upcoming offsite meetings, trials, or events
  • Meeting and coordinating with other internal technology departments for various on- site events and trials
• Hardware
  • Installing, configuring, supporting and troubleshooting desktop/notebook and monitor hardware
  • Installing, configuring, supporting and troubleshooting desktop printer hardware, ports, drivers and settings for local and networked printers
  • Installing, configuring, supporting and troubleshooting audio\visual hardware such as projectors, sound equipment, microphones, cabling and
• Networking
  • Proficient knowledge of installing, configuring, supporting and troubleshooting network routers, switches, wireless hardware and local/WAN network connections
  • Proficient knowledge of TCP\IP and other modern network protocols
  • Proficient knowledge of configuring and supporting various file sharing technologies (Windows SMB, FTP, Cloud)
• Software
  • Experience supporting Windows desktop, NAS and Server operating systems
  • Experience supporting Microsoft Office 365/2016
  • Troubleshoots software problems of practice office attorneys and paralegals as they relate to firm-wide, departmentally driven technology projects
  • Lifting up to 50 of computer equipment on a semi-frequent basis

ABOUT YOU We’d love to hear from you if you:

• Have knowledge and proficiency in a wide variety of software programs, including the latest versions of Microsoft Windows, Microsoft Windows Server, Zoom, WebEx, Microsoft Teams and Microsoft Office (Word, PowerPoint, Excel and Outlook)
• Possess knowledge and proficiency of various remote communication methodologies required, including Virtual Desktop Infrastructure (VDI), Remote Desktop Services (RDS), Multifactor (MFA) authentication technology and VPN
• Display basic understanding of network topology and devices such as routers, firewalls, gateways, switches

And have:

• A Bachelor’s degree in Computer Science or related field
• A minimum of four (4) years of experience working directly with legal professionals, preferably in trial and war room situations
• A minimum of two (2) years of experience in project management related to planning event logistics; a minimum of four (4) years of experience in a PC hardware/software support role desired
• A minimum of three (3) years of related experience working with desktop computers, notebook computers and/or Remote Desktop Services (RDS) / Virtual Desktop Infrastructure (VDI) preferred; experience with installations and upgrades, training, and technical documentation

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional Development programs
• Employee discounts
• And more!

Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is an Equal Opportunity Employer. Our commitment to diversity, equal opportunity, pro bono work and sustainability enables Latham & Watkins to draw from a remarkable wealth of talent to create one of the world's leading law firms. Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are.

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