The Cyber Risk Practice Director provides strategic direction for MMA-West's Cyber placements and leads delivery of Cyber resources to the region. Participates on the national Cyber Risk Practice, plays a critical role in agency retention efforts and provides technical expertise to employees in the Business Insurance Division. Partners with operations and sales leaders to continually enhance client experience.

Essential Responsibilities

LEADERSHIP OF CYBER PRACTICE

• Works with leadership to provide strategic direction to MMA-West offices as it relates to creation and execution of MMA West and National cyber strategies & initiatives.
• Act as MMA-West Risk Practice Leader for cyber services.
• Lead delivery of MMA-West cyber resources to new & existing clients.
• Stays current on cyber trends and maintains industry knowledge in cyber.
• Monitors competition and competitive challenges in the market to ensure MMA remains competitive and current in its product and service offerings.
• Facilitate problem solving and collaboration when faced with client difficulties.
• Ensure deliverables are prepared to satisfy client requirements.
• Establish and consistently maintain effective and positive working relationships with associates and clients.
• Assist in training as needed for newly hired team members and provide ongoing training, coaching, management and personal development to existing team members.
• Be available as a resource to team members. Field questions and respond to issues on a timely basis.
• Provide leadership in practice groups and team interactions.
• Demonstrate MMA's core values in interactions with peers, clients, and carriers.

PARTICIPATE ON NATIONAL CYBER RISK PRACTICE TEAM

• Participate in strategic planning initiatives to formulate credible, effective, long-range strategies.
• Help coordinate trainings and serve as subject matter expert when applicable.
• Participate in key carrier discussions to help in the effort to provide the best product and best value to MMA customers.
• Speak at local and national events as a subject matter expert as requested to support the growth of the MMA brand, and business goals. 
• Attend Cyber Risk Practice meetings and be an active participant.

MANAGING KEY CLIENT RENEWALS/MARKETING

• Manage key client renewal and marketing process, including negotiation of rates with carriers and presenting alternative options when appropriate.
• Analyze renewal quotes and industry trends to make appropriate renewal recommendations.
• Participate in discussions on renewal strategy and assist in obtaining renewal information from client when applicable.
• Prepare and participate in presenting proposal to client and in team selling with other MMA disciplines.
• Coordinate team meetings to discuss renewal marketing strategy with teams when applicable.

BUSINESS DEVELOPMENT INITIATIVES

• Prospects
• Assist producer with the pre-qualification of an account along with gathering information for submission.
• Discuss market strategy with team and oversee submission process; review & negotiate quotations and make placement recommendation in collaboration with producer. 
• Prepare and participate in presenting proposal to client and in team selling with other MMA disciplines.
• Coordinate coverage placement & policy delivery with internal team and client as needed.
• Existing Clients
• Pursue opportunities to round out existing client programs with additional and/or increased lines of coverage.
• Opportunities from referrals.
• Opportunities through cross selling MMA's other departments
• Opportunities through up-selling additional coverage and/or MMA value added services

PURSUE A PROGRAM OF PERSONAL AND PROFESSIONAL DEVELOPMENT

• Corporate learning program
• Work with manager to develop continuing education/designation plan.
• Act as agency resource for internal learning and development opportunities.

ADDITIONAL RESPONSIBILITIES NECESSARY TO SUCCESSFULLY COMPLETE ROLE

EDUCATION AND/OR EXPERIENCE

Successful candidate will be a service oriented individual with high personal standards and a hands-on work style.  This position requires an individual who is comfortable working at a varying pace, managing multiple tasks and deadlines simultaneously, adjusting priorities often, and managing frequent interruptions.        

·Bachelor's degree required.

·Strong business acumen and ability to lead others.  Prior success and experience in managing change in a fast-paced environment.  Must be detailed with excellent organizational, project planning and management skills. 

·Good interpersonal skills and high sense of urgency.  Excellent listening, written and verbal communication. 

·Ability to effectively build and maintain positive working relationships with management and peers.  Proficiency with Microsoft Office suite required. 

Work Environment & Physical Demands

• Office environment
• Significant use of computer applications and ability to communicate with candidates.
• Travel may be required, consisting primarily of day trips to out of state locations.
• Extended work hours required on occasion.

#LI-DNI

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The applicable base salary range for this role is $89,400 to $166,600.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.