Overview

We’re seeking a forward-thinking Director of Competitive Intelligence to establish and lead a strategic insights function that powers our investor narrative and informs executive decision-making. This is a highly visible, cross-functional role that sits at the intersection of strategy, finance, and market storytelling. You will serve as the internal authority on our competitive and market landscape—bringing sharp, data-driven insights that help us anticipate shifts, position ourselves clearly with investors, and maintain an informed point of view at the leadership table.

Compensation

The base salary offered for this role and level of experience will begin at $193,860 and go up to $274,700. Full-time employees are also eligible for a bonus, competitive equity package, and benefits.

Responsibilities

• Deliver executive-level insights on competitive moves, market trends, and business implications.
• Partner with the IR team, CEO, and CFO to shape investor messaging across forums.
• Monitor public/private players for real-time market intelligence.
• Create competitive benchmarking, SWOTs, and thematic analyses.
• Collaborate with Strategy, Product, Finance, and Comms to align positioning.
• Build tools and processes to scale CI within a public company context.

Qualifications

• Deep understanding of Payments and Fintech, and closely track the private/public players, their business models, disclosures/financials, and changes in the competitive landscape.
• Experience leveraging this knowledge to inform external narratives and updates to Wall Street, and drive real-time updates to executives with cross-functional partners.
• Track record in leading competitive intelligence, business analytics, or fintech/payments coverage at a hedge fund, equity research, or investment firm.
• Ability to translate market and financial data into executive decision support.
• Experience influencing investor communications or strategic positioning.
• Experience supporting cross-functional teams in shaping high-stakes narratives.
• Developed frameworks to identify emerging competitive risks and opportunities.
• Experience using tools like AlphaSense, CapIQ, or Tegus to develop sharp, data-backed insights.
• Built or scaled a CI function with measurable business impact.

About Us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. We’re a team of problem solvers, dreamers, and builders with one shared obsession: our members. We hold ourselves to the highest standards of integrity in everything we do, and our values guide us as we work to help millions achieve their financial potential.

Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What We Offer For Our Full-time Employees

• Our in-office work policy includes four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Fully remote options may vary by role and location.
• In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit.
• Competitive salary based on experience.
• 401k match plus comprehensive medical, dental, vision, life, and disability benefits.
• Generous vacation policy and company-wide days off.
• Community time off program to support local organizations.
• Annual wellness stipend for eligible wellness expenses.
• Paid parental leave: up to 24 weeks for birthing parents and 12 weeks for non-birthing parents.
• Access to Maven with lifetime fertility and family planning reimbursements.
• In-person and virtual events to connect with colleagues and participate in various activities.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis. If you require accommodations during the application process, please contact: benefits@chime.com.