Join to apply for the Director, Business Systems and Analysis role at CFP Board

Join to apply for the Director, Business Systems and Analysis role at CFP Board

This range is provided by CFP Board. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$145,000.00/yr - $175,000.00/yr

The Director of Business Systems and Analysis is responsible for the strategic leadership, management, and continuous improvement of the organization's enterprise business systems and business analysis initiatives. This role ensures that technology solutions, process improvements, and data-driven strategies are aligned with business goals, supporting operational efficiency, informed decision-making, and organizational growth.

The Director will oversee the evaluation, implementation, integration, and optimization of key business applications, including ERP, CRM, financial, HR, and reporting systems. This individual will also lead business analysis functions to assess business needs, define requirements, and drive technology-enabled solutions. The role requires close collaboration with business unit leaders, IT teams, vendors, and stakeholders to deliver high-quality system solutions and actionable insights.

The successful candidate will possess a strong combination of technical knowledge, business acumen, leadership experience, and a commitment to process improvement and data integrity.

Supervises: Senior Business Analyst, Business Analyst,and various vendor resources.

Essential Functions And Responsibilities

• Lead the strategic planning, design, implementation, and management of enterprise business systems (e.g., ERP, CRM, Financial, HRIS systems).
• Oversee business analysis activities to gather requirements, document business processes, and recommend improvements that enhance operational effectiveness.
• Collaborate with executive leadership, department heads, and project teams to identify technology needs and opportunities for business process optimization.
• Manage a portfolio of business system projects, ensuring successful delivery within scope, schedule, and budget while achieving desired business outcomes.
• Lead efforts to integrate systems across departments, ensuring seamless data flow, operational efficiency, and consistency of reporting and analytics.
• Partner with IT security teams to ensure business systems meet cybersecurity and compliance requirements.
• Oversee vendor selection, contract negotiation, system implementation, and ongoing vendor relationship management for business applications.
• Develop and lead user training programs, change management initiatives, and communication strategies to drive user adoption and maximize system value.
• Maintain documentation of systems architecture, business process flows, system configurations, and standard operating procedures.
• Provide leadership, mentoring, and professional development to a team of business analysts, system administrators, and technical staff.
• Monitor emerging technology trends and best practices to recommend innovations that enhance business performance and decision-making capabilities.
• Develop and report on key performance indicators (KPIs) related to business systems usage, efficiency, and project outcomes to senior leadership.
  
  

• Bachelor’s degree in Information Systems, Business Administration, Computer Science, or a related field required; Master’s degree preferred (MBA, MIS, or similar).
• Minimum of 8–10 years of experience managing business systems, business analysis functions, or enterprise applications, with at least 5 years in a leadership role.
• Proven experience leading large-scale system implementations, upgrades, integrations, and optimization initiatives.
• Strong understanding of business processes across finance, HR, operations, customer service, and/or sales functions.
• Expertise with major business applications such as ERP (SAP, Oracle, NetSuite, Workday, Microsoft Dynamics), CRM (Salesforce, Dynamics 365), and reporting/BI tools (Power BI, Tableau).
• Solid understanding of data governance, system security, compliance requirements (e.g., SOX, HIPAA, GDPR), and best practices.
• Hands-on experience with business process modeling, requirement gathering, gap analysis, and solution design.
• Excellent project management skills, with the ability to lead multiple initiatives simultaneously in a fast-paced environment.
• Exceptional communication, interpersonal, and change management skills, with the ability to bridge technical and non-technical audiences.
• Demonstrated success managing cross-functional teams and working collaboratively across departments.
• Professional certifications such as PMP, CBAP, Six Sigma, or ITIL are highly desirable.
• Experience in regulated industries (e.g., healthcare, financial services, education, government) is a plus.
  
  

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Non-profit Organizations

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