Job Details Level : Experienced Job Location : FL Miami - Miami, FL Position Type : Full Time Salary Range : Undisclosed Travel Percentage : Up to 25% Job Shift : HQ: Standard 9am to 6pmDescription Role Overview

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As the Director of Business Development, you are responsible for identifying, developing, and closing new enterprise-level business opportunities. You’ll lead strategic growth efforts across key industries, forging strong relationships with decision-makers and positioning ReturnPro’s integrated solutions as essential to their returns management strategy. This role is high-impact and hands-on. You’ll be trusted to build meaningful relationships, shape solutions, and bring new clients into the ReturnPro ecosystem across our core verticals: SaaS, ReCommerce, and Reverse Supply Chain. At ReturnPro, Business Development isn’t about selling a product; it’s about solving a system-wide challenge and building long-term, mission-driven partnerships. You’ll have a direct hand in reshaping the future of returns and helping businesses become more sustainable and profitable at the same time. Responsibilities Develop and close new business opportunities with Fortune 1000 retailers, brands, and 3PLs. Lead end-to-end sales cycles across software, services, and marketplace offerings. Build trust and credibility with executive-level stakeholders and decision-makers. Craft tailored value propositions that connect to our clients' operational and financial goals. Manage complex, multi-stakeholder deals with strategic precision. Partner closely with internal teams (Product, Operations, Legal, Finance) to co-create solution roadmaps. Stay deeply informed on industry trends, competitor positioning, and client challenges. Build a robust sales pipeline through proactive prospecting, outreach, and networking. Support the development of proposals, RFPs, pricing strategies, and presentations. Help shape our go-to-market strategy through feedback and market insights. Qualifications Bachelor’s degree required; MBA or Master’s in Business, Supply Chain, or a related field preferred 5+ years of enterprise sales experience, preferably in SaaS, logistics, or B2B services Proven ability to build, manage, and close $500K+ deals with complex buying teams Experience selling into retail, manufacturing, or supply chain verticals strongly preferred Strategic thinker who can also execute with speed and precision Expert consultative seller with strong discovery, negotiation, and storytelling skills Self-starter who thrives in a fast-paced, high-growth environment Strong business acumen with an analytical mindset Proficient in CRM tools (Salesforce preferred), and Microsoft Office Excellent verbal and written communication skills Values aligned with ReturnPro’s culture: People-Centric Excellence, Adaptive Evolution, Practical Sustainability, and Value-Driven Partnerships

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