Position: Director, Business Development

Department: Housing, Registration & Event Technology

Location: Folsom, CA OR Remote

Compensation: $100,000 - $110,000 + Bonus, based on experience

Exemption Status: Exempt

About ConferenceDirect

ConferenceDirect is one of the world’s leading event management and hospitality services firms. We help clients save time and money by securing the best hotel accommodations, meeting space, conference venues, and hospitality services available at the most favorable terms possible. For more than 25 years, we have been passionate about achieving better results for our clients. See more at our website: http://conferencedirect.com/

Job Summary

The Director, Business Development is responsible for facilitating the renewal of existing

ConferenceDirect customer contracts, as well as providing business development activities for ConferenceDirect’s Housing, Registration, Mobile app and other technology services. Additional business development activities for additional services such as Site Selection, Contract Negotiation and Conference Management are encouraged.

This Position is exempt and will report to the Senior Vice President, Operations. This position will exercise a high level of independence, accountability, good judgment, and attention to detail. Additionally, we require all employees to be vaccinated unless exempt for medical or religious reasons.

Responsibilities

· Renewal Business

• Manage Trace dates for contract renewal

• Follow up with customers during the course of the business engagement to ensure customer satisfaction

• Monitor survey responses and escalate any response of concern

• Engage customers and associates to discuss contract renewals

• Conduct scoping conversations with customers

• Conduct sales calls / product demonstrations with customers

• Prepare Contract’s using approved contract templates

• Expected 80% of time spent on renewal business

Business Development

• Respond to inbound leads within one business day (via web leads, direct requests, as well as leads from ConferenceDirect associates)

• Prepare responses to Requests for Proposals (RFP’s)

• Conduct scoping conversations with prospective customers

• Conduct sales calls / product demonstrations with prospective customers

• Conduct educational sessions with associates and team directors

• Conduct in person sales calls / presentations

• Prospect new leads through attendance at ConferenceDirect events, industry events, web research and other methods

• Prepare proposals of services using approved pricing calculators

• Prepare Contract’s using approved contract templates

• Follow up on outstanding proposals and contracts

• Expected 10% of time spent on business development activities

Administrative

• Prepare Weekly Sales Report

• Participate in Weekly department calls

• Manage proposals and contracts in PandaDoc document system

• Manage customer information in CRM systems

• Manage sales documents in word and PowerPoint, using Sharepoint

• Expected 10% of time spent on administrative activities

· Additional responsibilities beyond what is listed above may also be required as needed

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Key Skills

· Attention to detail

· Time management

· Ability to communicate across a wide range of potential audiences

· Comfort with event technology

· Active listening

· Ability to problem solve

Required Education and Experience

· Bachelors Degree

· Authorized to work in the United States, without sponsorship

Preferred Experience

· 5+ years experience in event technology industry

· 3+ years sales experience

· Experience with Cvent, Stova, Passkey, and / or other leading event saas solutions

ConferenceDirect is an Equal Opportunity Employer

It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, age, ancestry, physical or mental disability, genetic information, marital status, or any other classification protected by applicable local, state or federal laws. This policy prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. This policy applies to all aspects of employment, including, but not limited to: hiring, job assignment, working conditions, compensation, promotion, benefits, scheduling, training, discipline and termination.