Overview

Joo uescnption Job Details

Title: Director Behavioral Health Systems JD ID: 892 FLSA Classification: Exempt Created Date: 4/27/18

Job Summary The Director of Behavioral Health Systems is focused on the oversight and strategic management of operations in their assigned department(s). This position requires 24 hours/day 7 days/week responsibility. S/he will provide leadership to ensure quality initiatives; customer service and fiscal responsibility are achieved and maintained in the department. S/he functions across the healthcare continuum, interacting and collaborating with other professionals to facilitate optimal outcomes. Meets the requirements of outside agencies to maintain certification, licensure: AZDHS, EMTALA, and other certifying agencies at local, state and federal levels, as deemed appropriate to assigned departments. Essential Job Functions Leadership/Management * Accountable for daily staffing, and assures patient needs are met with highest quality. * Leading short and long-term strategic initiatives, specific to department director oversees. * Accountable for oversight of daily operations - resources, compliance, service, quality (people/equipment). * Demonstrates consistent critical thinking. People * Accountable for an engaged workforce - utilizing best practices. * Responsible for building and role-modeling a culture of respect and integrity. * Accountable for recruiting, retaining, and developing a skilled workforce that models NAH values. * Develops others through coaching and mentoring. Financial * Develop and monitor departmental budgets - capital, operational. * Adjust resources based on metrics - volume, productivity, cost. * Develop business plans related to new services/service lines. * Responsible for reviewing/renewing annual contracts for compliance. * Knowledge of metrics and outcomes of business unit. Strategic Planning * Builds relationships - internal and external, based on respect, timeliness, follow-through. * Creates an environment focused on meeting and exceeding the needs of our customers (patients, staff, visitors, providers). * Represents NAH in our communities through memberships, presentations, communications, participation. * Develops/leads interdepartmental/system collaboration across initiatives. Corporate Compliance/Environmental Management * Accountable for knowing and maintain all areas of compliance - DNV, CMS, etc. * Building a culture of continuous improvement around patient and employee safety. * Monitor trends related to safety and overseeing improvement - respond with appropriate level of urgency. * Role model best practices - confidentiality, HIPAA. * Knowledge of key quality metrics specific to departments and NAH - monitors, creates, communicates action plans. Compliance/Safety • Responsible for reporting any safety-related incident in a timely fashion through the Midas/ROE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner. • Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility. • If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates. • Completes all company mandatory modules and required job-specific training in the specified time frame. Core Competencies Developing a Positive Culture Description: Actively engages in creating and sustaining an NAH environment that is rooted in our Mission, Vision & Values, where colleagues love their work and are proud to work for Northern Arizona Healthcare. Requirements: • Demonstrates a sincere care for those on the team • Models NAH Values in making decisions and communicating them • Recognizes & rewards colleague behavior • Relentlessly focuses on colleague & patient safety • Demonstrates commitment to continuous learning Establishing Collaborative Partnerships Description: Proactively establishes internal collaborative relationships where silos are eliminated and partnerships and processes facilitate efficient and productive work. Requirements: Proactively builds relationships that: • Removes barriers to solving problems • Facilitates efficient and productive work • Coordinates care to create an amazing experience for staff and patients • Achieves the strategic plan Pursues innovation while accepting well-designed failure Embraces a system perspective Breaks down silos to promote mutually supportive efforts to achieve the overall mission accomplishment and success for the organization Demonstrates Ownership Description: Demonstrates commitment to the NAH leadership team and ownership of every decision, target, result, and outcome for their teams and the larger organization. Requirements: • Focuses on teamwork rather than the individual • Makes no excuses; eliminates blame • Practices decentralized command so that direct reports are able to move where they are allowed to move where they are needed most • Addresses problems promptly Communication & Deployment Description: Demonstrates commitment to the NAH leadership team and ownership of every decision, target, result, and outcome for their teams and the larger organization. Requirements: • Ensures organizational knowledge and information is communicated effectively and in a credible and timely manner • Maintains a strategic and detached view of problems • Provides clear and concise solutions that focus efforts on the priority task that will have the most impact for the organization • Understands and communicates the "why" behind every task to ensure organizational success Education Master's Degree- Required (LPC - Licensed Professional Counselor or MSN from an accredited program)- Required Experience 3 - 5 years of relevant management experience in acute care setting- Required Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs. Certification & Licensures Current, unrestricted Arizona RN, LPC, LMFT, or LCSW Licensure- Required CPI- Required BLS (American Heart Association)- Required Fingerprint Clearance Card- Required ICS 100, 200, 700 and 800- Required within 3 months of employment ICE 100, 200, 700 and 800- Preferred upon hire CALL REQUIRED: Yes-within 30 minutes BLOOD BORNE PATHOGEN EXPOSURE: Category I - High Risk The Working Conditions/Physical Requirements ratings used: Rarely-Less than 1/3 of work day Occasionally-1/3 to 2/3 of work day Frequently-2/3 or more of work day Working Conditions/Physical Requirements Constantly Frequently Occasionally Never Standing Sitting Walking Pushing/Pulling up to 15Ibs. Lifting/Carrying up to 20Ibs. Climbing/Kneeling/Crawling Reaching Overhead

Use of Senses: Constantly Frequently Occasionally Never Hearing: Ordinary Conversation Speech: Ordinary Conversation Speech: Telephone Conversation Seeing: Acuity, near Seeing: Acuity, far Seeing: Depth Perception Seeing: Color vision Seeing: Field vision

Environmental Conditions: Constantly Frequently Occasionally Never Work area: Inside Work area: Outside Work area: Cold (50°-) Temp Work area: Heat (85°+) Temp Work area: Sudden Temp Change Work area: Wet and/or high humidity Noise: Constantly Frequently Occasionally Never Routine Especially High Levels Vibrations

Hazards: Constantly Frequently Occasionally Never Electrical Burns Explosives Radiant energy Mechanical Atmospheric Conditions Constantly Frequently Occasionally Never Dusts Fumes Odors Mists Poor Ventilation Airborne particles Chemicals Smoke Gases Other skills: Constantly Frequently Occasionally Never Requires manual dexterity Requires motor coordination Type of Equipment Operated: Constantly Frequently Occasionally Never Use of computer terminals Employee Statement of Understanding **Nothing contained in this job description is intended to nor does it create a contract of employment for any specific duration. I understand and agree that my employment can be terminated with or without cause and with or without notice at any time at the option of either me or the company. I understand that no employee of the company has the authority to enter into any agreement for employment for any specified period of time or to make any agreement contrary to the foregoing. **May require non-standard work hours (. works a variety of 12 hours shifts including nights, weekends and holidays as assigned). •• Job descriptions are intended to capture a majority of the duties, educational, and experience requirements of a given position. Due to the variations we see around the organization for a given role it should be recognized that a job description may not be an exact or perfect representation of the role. I have read and understand the job description for my position. I am able to perform all of the essential functions of this position. I agree to comply with the corporate compliance policy and all laws, rules, regulations and standards of conduct relating to my position. As an employee, I understand my duty to report any suspected violations of the law or the standards of conduct to my immediate supervisor. As an employee, I will strive to uphold the mission and vision of the organization. All employees are required to adhere to the values in all their interactions with patients, customers, and fellow employees.