Director, Agentic Innovation - Partnerships
New Today
Work Location Options:
Hybrid/Virtual At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&L) enterprises. As the corporate payments ecosystem rapidly evolves, we are committed to maintaining our leadership position. As such, the Corporate & B2B Product Management (CBPM) organization was created to bring together all core corporate payment products under one cohesive product-line strategy. The team is focused on building best-in-class payment experience and capabilities to meet the evolving needs of our Global & Large and Middle Market customers.
AI is reshaping todays commerce journeys and the experience our commercial customers wat to have. The Global Commercial Services Agentic Innovation & Partnerships team is responsible for leading the strategy and execution of GCSs key initiatives, partnerships and products for agentic commerce.
How will you make an impact in this role?
As Director, you will help lead GCS through this agentic commercial and payments evolution. You will work across the enterprise to build and maintain best in class partnerships with pivotal players in AI and other areas of digital innovation and drive leadership in this space for GCSs strategic objectives.
You will evaluate and build partnership opportunities, lead major contract negotiations and help define the future product roadmap. You will collaborate extensively with the GCS Product Development team and a broad range of internal stakeholders across Digital Labs, Strategic Partnerships, Enterprise Strategy, Network, and GCO, in addition to managing senior-level relationships at external partners.
Responsibilities:
Lead the partner evaluation and strategic alignment to prioritize partners, including AI companies, treasury services etc.
Lead the end-to-end contract negotiations with new partners and new relationships with existing partners, collaborating with other key partner relationship holders (Tech, SP, GCG)
Contribute to the cross-enterprise agentic ai effort, ensuring alignment and accountability across functional teams
Coordinate and connect the dots across supporting GCS workstreams, including product development, roadmap prioritization, policy and contractual implications
Regularly contribute to and present updates to leadership
Be a thought leader on the evolving AI and payments landscapes to identify new partnership opportunities, drive the strategic roadmap of existing partnerships, and monitor the competition
Qualifications:
Exceptional interpersonal, communication and influencing skills with the ability to work with stakeholders across different functions, colleagues at all levels and external partners
Experience managing end-to-end external partner relationships, owning the day to day as well as driving longer term partner strategies
Understanding of partnership contracts and experience negotiating large enterprise deals
Experience leading high performing teams, proven track record as a thoughtful and development-focused people leader
Creative problem-solving skills and comfort operating with imperfect information
Strategic thinker with a savviness for new tech, connecting the dots, and thinking three steps ahead
Must have strong interest in AI and familiarity with key players and commercial-facing products
Thrives in fast-paced, innovation-focused environment with strong sense of ownership and accountability.
Experience leading high performing teams, proven track record as a thoughtful and development-focused people leader
Preferred Qualifications
Bachelor's Degree
Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions
Other Jobs You May Be Interested In
Director, Agentic Innovation New York, New York, United States and 1 more
Director-Digital Product Management, Agentic Commerce New York, New York, United States
Director - Digital Product Management (B2B Payment) New York, New York, United States
Director-Digital Product Management Phoenix, Arizona, United States
Senior Manager - Digital Product Management New York, New York, United States
Senior Manager, Amex Ads Product New York, New York, United States
Senior Manager-Digital Product Management New York, New York, United States and 1 more
Senior Manager - Digital Product Management Phoenix, Arizona, United States
Senior Manager-Enterprise Payments Network Management New York, New York, United States
Slide 1 of 3When you become part of our Talent Community, well keep you posted about future job opportunities that you may be a match for, as well as career-related events.
- Location:
- New York
- Job Type:
- FullTime