Job Summary:

The Director Access and Capacity Insights provides leadership in the optimization, dynamic management, and maintenance of ambulatory capacity and scheduling across the enterprise. This role ensures patient-centric access to services through dynamic adjustments to provider schedules, leveraging data-driven insights to enhance operational efficiency. The Director collaborates with physician, practice, and service line leaders as well as patient access leaders, revenue cycle, IT, and others to optimize scheduling templates and capacity systems, proactively addressing barriers to access. They ensure compliance with enterprise and specialty standards, oversee budgeting and staff management, and foster a culture of continuous improvement and staff engagement. EXPERIENCE DESCRIPTION: Six (6) years of supervisory and/or management experience in a healthcare setting required. Strong understanding and demonstrated use of Epic Template Management and Cadence configuration, Previous experience in physician group practice and ancillary scheduling workflows. Previous experience in project management, business analysis and/or consulting. EDUCATION DESCRIPTION: Bachelor's Degree required. Bachelor's Degree in healthcare or business preferred; Master's Degree preferred. SPECIAL SKILLS DESCRIPTION: Epic Cadence Certifications preferred. Perks & Benefits at Froedtert Health Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following: Paid time off Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities Academic Partnership with the Medical College of Wisconsin Referral bonuses Retirement plan - 403b Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.