Director of Dining Services

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish.

Job Summary

The Director of Dining Services is an exciting opportunity for an energetic, entrepreneurial manager who is constantly seeking a better way to conduct business. This key leadership position is directly responsible for the successful operation of Dining Services. The Director ensures client, customer service/satisfaction with efficient cost effective management that both meets and exceeds stated expectations. They are responsible for all foodservice-related activities; including care (retail, cafeteria, catering etc), quality improvement, sanitation, infection control, and all client-related activities. As a member of the Ace Team you will be responsible for supporting and/or managing Flik accounts. Being based in Chicagoland, you will mainly support units in CHICAGOLAND/SUBURBS. Additionally, you will be assigned to support non-local Flik locations requiring up to 25% travel. Ace schedules vary each week based on business needs. The majority of the assignments fall between Monday through Friday. There will be periodic evening, weekend and holiday assignments given with advance notice.

Key Responsibilities

Manages salaried managers and hourly associates

Oversees the overall direction, coordination, and evaluation of the account

Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and disciplines associates

Prepares and manages annual budget

Utilize company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc.

Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control

Preferred Qualifications

B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred

Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control

Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation

Previous P&L accountability or contract-managed service experience is desirable

Strong supervisory, leadership, management and coaching skills

Strong communication skills, both written and verbal

Ability to communicate on various levels to include management, client, customer and associate levels

Excellent financial, budgetary, accounting and computational skills

Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

ServSafe Certified

Apply to Flik today! Flik is a member of Compass Group USA. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Associates at Flik Hospitality are offered many fantastic benefits. Medical, Dental, Vision, Life Insurance/ AD, Disability Insurance, Retirement Plan, Paid Time Off, Holiday Time Off (varies by site/state), Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs), Paid Parental Leave, Personal Leave. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.