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Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. This range is provided by Uniphore. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $200,000.00/yr - $222,000.00/yr Additional compensation types Annual Bonus and Stock options Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. Job Description: Location: Mountain View, CA (hybrid, in office 2x a week) Job Overview: Uniphore is looking for a strategic and hands-on creative leader to manage and help execute the global Creative Services program within Marketing. Reporting to the Director of Corporate Marketing, this individual will lead our in-house design team and manage a flexible bench of external contractors, as well as support needs with hands-on design. This role will partner cross-functionally with marketing, communications, product, sales, and events teams to drive creative consistency and excellence across all channels. Job Responsibilities: Evolve the creative direction for Uniphore’s brand identity across all properties. Lead and mentor a team of in-house designers while managing external contractors and creative vendors. Hands-on player-coach responsibilities to support design needs Develop and manage workflows for creative project intake, prioritization, and delivery. Ensure brand consistency across digital ads, social assets, PowerPoint decks, videos, event materials, and more. Collaborate with cross-functional teams to translate strategic objectives into compelling creative executions. Own the Creative Services calendar, transparently managing bandwidth and setting delivery expectations. Champion high-quality, on-brand storytelling that reflects Uniphore’s leadership in the enterprise AI space. Stay current on industry trends and best practices in enterprise B2B design, digital, and content. Execute top-quality design from concept to delivery, complying with brand standards for our website, demand generation campaigns, and assets, PowerPoint presentations, and more. Develop and execute compelling visual content that communicates complex ideas clearly to diverse audiences. Create engaging and informative digital documents, including eBooks, white papers, buyer's guides, and infographics, that align with our marketing and educational goals. Requirements and Qualifications: Required: Bachelor’s degree in Design, Marketing, Communications, or a related field. 7+ years of experience in creative services, agency management, or brand design—preferably in B2B technology or enterprise SaaS. Profound expertise in the Figma and Adobe Creative Suite, with exceptional abilities in graphic, web, and multimedia. Proven experience managing creative teams and external vendors. Strong portfolio demonstrating expertise across digital, video, and presentation formats. Excellent organizational, project management, and stakeholder communication skills. Ability to thrive in a fast-paced, high-growth environment with shifting priorities. Preferred: Experience in AI, or data-driven technology sectors. Familiarity with project management tools like Asana, Monday.com, or Wrike. Experience developing and scaling brand systems across global organizations. Seniority level Director Employment type Full-time Job function Information Technology We offer medical insurance, vision insurance, and 401(k).

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