Complex Claims Director, Cyber

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Job Opportunity:
BHSI has an exciting opportunity for a Complex Claims Director who will independently handle a diverse mix of matters consisting of Cyber/Media/Tech/MPL claims underwritten out of the Executive and Professional Liability unit. We are seeking an experienced professional to join our growing team in our Boston, Chicago, or New York BHSI office location. Candidate must have strong technical and analytic skills, as well as excellent interpersonal skills, as this role will have a high level of interaction with customers, brokers, outside counsel (defense and coverage), mediators, underwriters, actuaries, and senior management.
Duties & Responsibilities: Handle a pending claims case load consisting of Cyber, Tech E&O, Media, and Professional Liability claims.
Independently evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company, with limited assistance from outside counsel.
Collaborate with defense counsel on strategy and resolution. Effective participation in mediations on complex claims.
Duties may include but are not limited to: proactively handling claims from first notice of loss through ultimate resolution, working with and advising internal partners on claims, developing a proactive plan of action for ultimate resolution, obtaining budgets and meeting with clients, counsel and brokers and reviewing and providing advice on policy wordings and risk selection.
Provides outstanding customer service and technical expertise; works well with the insured, broker and underwriters in the handling and adjudication of claims.
Analyze and draft coverage letters as appropriate and communicates complex coverage positions effectively.
Drafts reports and makes recommendations concerning reserve changes.
Travels to conferences, mediations, and client meetings as necessary. Qualifications, Skills and Experience: 10+ years of substantive claims handling experience in Cyber and/or professional liability lines.
College degree and J.D. degree, preferred.
Ability to work independently.
Ability to work respectfully and collaboratively in a team environment.
Ability to execute all aspects of job with a specific emphasis on customer service.
Active adjuster licenses in multiple/key states seen as a plus (not a requirement). BHSI Offers: A competitive package and exciting growth opportunities for career-oriented teammates.
A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.
A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.
Benefits that support your life and well-being, which include: Comprehensive Health, Dental and Vision benefits. Disability Insurance (both short-term and long-term). Life Insurance (for you and your family). Accidental Death & Dismemberment Insurance (for you and your family). Flexible Spending Accounts. Health Reimbursement Account. Employee Assistance Program. Retirement Savings 401(k) Plan with Company Match. Generous holiday and Paid Time Off. Tuition Reimbursement. Paid Parental Leave.
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Location:
Boston

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