Complex Claims Consulting Director - Financial Lines D&O/E&O

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Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. CNA strives to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. This individual contributor position works closely with senior level leaders and within the broadest authority limits, to manage the most complex, high exposure Specialty claims. Responsibilities include the management of all claim resolution activities in accordance with company protocols for a diverse range of high severity D&O and E&O claims arising out of policies issued to public companies as well as financial institutions including investment advisers, insurance companies and banks, while achieving quality and customer service standards. Key responsibilities include: Manages an inventory of the most complex Public D&O and Financial Institutions E&O claims. Ensures exceptional customer service by driving continuous improvements for all aspects of the claim/account. Verifies coverage, sets and manages timely and adequate reserves. Leads all activities involved with a focused investigation to determine compensability, liability and covered damages. Drives the resolution of claims by collaborating with internal and external business partners. Establishes and manages significant claim budgets. Discovers and addresses subrogation/salvage opportunities or potential fraud occurrences. Prepares and presents high profile, complex information to senior leadership, customers, counsel, and others. Maintains subject matter expertise and ensures compliance with state/local regulatory requirements. Mentors, guides, develops and delivers training to less experienced Claim Professionals. Requirements: Expert knowledge of specialty insurance industry, products, policy language, coverage, and claim practices. Excellent verbal and written communication skills. Demonstrated analytical and investigative mindset with critical thinking skills. Extensive experience in leading complex negotiations, as well as developing and implementing resolution strategies. Strong work ethic, with demonstrated time management, organizational skills, and an ability to work independently in a fast-paced environment. Ability to drive results by taking a proactive long-term view of business goals and objectives. Extensive experience interpreting D&O and E&O insurance policies and coverage. Ability to partner with internal resources, oversee/manage outside counsel, and collaborate with other carriers. Ability to lead multiple and shifting priorities in a fast-paced and challenging environment. Knowledge of Microsoft Office Suite and ability to learn business-related software. Demonstrated ability to value diverse opinions and ideas. Education & Experience: Bachelor's degree, Master's degree or equivalent experience. JD preferred. Typically a minimum ten years of relevant experience. Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable. Advanced negotiation experience Professional designations are highly encouraged (e.g. CPCU) In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.
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Location:
Village Of Tarrytown, NY
Job Type:
FullTime
Category:
Management And Consultancy

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