Job Description:\n\nJob Title: Clinical Support Services Division Director Reports to: Director of Programs and Development Salary Range: $145,000-$165,000 Benefits: Health, Vision, & Dental Insurance, Retirement Contributions, PTO & Paid Holidays Classification: Salaried, Exempt Status: Full-Time (1.0 FTE), Regular w/ Benefits Location: Portland, OR JOB SUMMARY About the Northwest Portland Area Indian Health Board (NPAIHB) The Northwest Tribes have long recognized the need to exercise control over the design and development of health care delivery systems in their local communities. To this end, they formed the Northwest Portland Area Indian Health Board (also referred to as NPAIHB or "the Board") in 1972. Guided by a vision of "Health and Wellness for the Seventh Generation," NPAIHB is a 501(c)3 designated (non-profit) organization and Tribal organization, P.L. 93-638, under the Indian Self-Determination and Education Assistance Act (ISDEAA) serving the 43 federally recognized Tribes in the states of Idaho, Oregon, and Washington (Northwest Tribes). Tribes become voting members of the Board through resolutions passed by their governing body. Each member Tribe designates a delegate to serve on the NPAIHB Board of Directors. Led by our Board of Directors (Tribal Delegates), NPAIHB's mission is to "eliminate health disparities and improve the quality of life of American Indians and Alaska Natives (AI/AN) by supporting Northwest Tribes in their delivery of culturally appropriate, high-quality health programs and services." We have a staff of over 100 professionals dedicated to advancing Tribal health for the 7th generation in the Pacific Northwest. Position Summary The Clinical Support Services Division Director (CSSDD) is a senior leader responsible for the overall management and strategic direction of the Clinical Support Services Division (Clinical Division) at the Northwest Portland Area Indian Health Board (NPAIHB). The CSSDD ensures that the Clinical Division works in service to the 43 federally recognized tribes Idaho, Oregon, and Washington by meeting Division goals in alignment with NPAIHB's 2025-2030 Strategic Plan, by ensuring operational efficiency and fiscal compliance, and by fostering a positive and productive work environment. The CPSDD serves as leader and central resource for technical assistance, training, management, and quality assurance, along with leading the supervision of all NPAIHB's Clinical Division programs, projects, and services. Key responsibilities include team leadership, program development and implementation, critical communication, strategic planning, financial management, and performance oversight. The CPSDD reports directly to the Director of Programs and Development and serves as a member of the Management Team. This position is based at NPAIHB's offices in Portland, Oregon; the option of teleworking may be available with approval from the Executive Director. Local travel and/or overnight travel outside of the area is required approximately 20% of the time. Essential FunctionsClinical Support and Prevention Services Division Excellence and SuccessEnsures that NPAIHB's Clinical Support Programs are developed with input and direction from Northwest TribesEnsures that NPAIHB's Clinical Support Division achieves performance deliverables and objectives set forth in contracts with Tribes and funding partners and in the NPAIHB 2025-2030 Strategic PlanWorks with Indian Health Service (IHS), federal, and state agencies to support, monitor and protect the Indian Healthcare system, with a focus on IHS and tribal clinicsOversees the Clinical Division's planning, implementation, and evaluation of comprehensive clinical tribal health and education programs. This may include, for example, a focus on health promotion and education, behavioral health, dental, clinic support, and provider development, education, and supportOversees the Clinical Division's delivery of high-quality, culturally responsive, and tailored programs and services to Northwest TribesMonitors and reports on Clinical Division accomplishments, workload trends and needs, and unmet needsSupports Northwest Tribes in the development of clinical services and public health policies, procedures, regulations, employee training programs, and public education materials Serves as a technical advisor to Northwest Tribes, as requested, on clinical and prevention support servicesServes as Principal Investigator on research grant proposals, as applicableFormulates and interprets clinical, public health, prevention, and behavioral health policy, data, and systems to enhance health outcomesStrengthens the field of tribal public health in partnership with Northwest TribesEstablishes and maintains relationships with federal and state partners and Northwest Tribes. Serves as a Member of the NPAIHB Management Team*Provides organizational leadership, problem-solving, planning, advocacy, teamwork, and critical communications to NPAIHB staffCreates and maintains a culture of professional excellence, integrity, and rigorBuilds, in partnership with the Management Team, organizational strategies and policies to make efficient use of all human and financial resources, integrate programs services, and uphold the fiduciary responsibility of NPAIHB Provides updates to the Executive Director and/or Board of Directors and its Committees as requested by the Executive Director or the Director of Programs and DevelopmentRepresents the NPAIHB and its Clinical Support and Prevention Services Division at tribal, state, and national meetings, conferences, events, and workgroupsAssists with special projects as assigned by the Executive Director or designee.*Upon completion of Probationary period (see "Qualifications") Supervisory ResponsibilitiesSupervises seven (7) Project Directors/Managers across NPAIHB's clinical and prevention programs: Indian Country ECHO, Northwest Tribal Dental Support Center, Northwest Tribal Community Health Provider Project (CHAP), Tribal Opioid Response (TOR), Tribal Health Response InVolves Everyone (Thrive), and Behavioral Health activitiesLeads Division-level quality improvement initiatives to strengthen programs and services, maximize performance, and meet the needs and priorities of Member Tribes and NPAIHB Delegates/Board of Directors. Promotes collaboration and learning between all NPAIHB Division projects, partners, and funding agencies to meet grant and organizational goals and objectives Evaluates staff performance and ensures that individual employee development plans result in a Clinical Division which is equipped with the skills and knowledge necessary to accomplish their jobs and meet NPAIHB's strategic goals Ensures that Clinical Division staff comply with organizational policies and applicable laws, rules, regulations, and standardsProvides direction, consultation, and support to Clinical Division staff regarding issues related to the implementation of programs, policies, procedures, priorities, and/or personnel concernsReceives, resolves, and reports to Director of Programs and Development any concerns or complaints related to Clinical Division services or staffEnsures quality assurance and quality control over the collection, tracking, and analysis of Tribal dataUpholds the principles of Tribal Data SovereigntyEnsures human subjects protections and Institutional Review Board (IRB) compliance meets or exceeds standards for clinical- and prevention-based research, surveillance, and evaluation Promotes manuscript publication among NPAIHB staff and in collaboration with Northwest Tribes Works in collaboration Director of Programs and Development and Human Resources on staff hiring and staff disciplinary procedures, as needed. Administrative and Reporting FunctionsOversees all Clinical Division budgetsOversees the Clinical Division's preparation and submission of all grant, project or activity reports and/or updates Drafts and/or reviews project-related external contracts Other DutiesOversees submission of Clinical Division's articles for publication and external communication Performs other duties as assigned by the Director of Programs and Development and/or Executive Director or designee. Standards of ConductAct in service to the Tribes and Tribal communities we serveUphold the Mission, Values, and Vision of the NPAIHBMaintain the highest level of confidentiality with all NPAIHB information and documentationConsistently exhibit professional behavior and a high degree of personal and professional integrity and impartiality appropriate to the responsible and confidential nature of the positionExercise good judgment and initiative in performance of duties and responsibilitiesDemonstrate high emotional intelligence in the performance of all duties and responsibilitiesOrientation toward learning, innovation, service, and the building of second-line leadershipCommitment to building an organizational culture which centers NPAIHB's service to Tribes, promotes professional excellence, and builds an environment where employees grow and thriveCommitment to build an inclusive workplace across a range of identities and experiences, including (but not limited to) geography, age, gender identity, gender expression, sexual orientation, ethnicity, class, language, disability, religion, spiritual practices, and immigration statusSee diversity as a strength, and equity as a baselineWork in a cooperative manner with all levels of management and with all NPAIHB staffEffectively plan, organize workload, and schedule time to meet workload demandsUse reasonable judgment to consistently display professional work attire during normal business hours, and/or dress appropriately for the workday, space, or event in lieu of a formal dress codeBe present, available, and responsive for meetings and calls during regular working hoursCommit to sharing knowledge and building expertise by participating in all virtual spaces in our workplace with cameras onShow consideration by communicating effectively and building collective understandingRecognize that relationships are the cornerstone of NPAIHB's work by treating all NPAIHB delegates/alternates, partners, staff, and American Indian/Alaska Native people with dignity and respectParticipate in all NPAIHB events and activities. QualificationsEducation Minimum education required:PhD in Public Health, Behavioral Health, Social Science or related field Master's degree in public health, behavioral health, health care administration or a related field will be considered with 15 years or more of experience Additional experience preferred:Doctor of Medicine (MD) or Advanced Nurse Practitioner (ANP) Experience Minimum experience required:Ten (10) or more years of experience with executive and project managementAt least five (5) years of professional experience working with Tribes, Tribal Organizations, or Tribal health clinicsWorking knowledge of the laws, rules, and regulations relating to Indian health at local, state and federal level, including legislative processes Additional experience preferred:Direct experience working with Northwest TribesExperience in the planning, organization, implementation, and follow-up of public health-related coalitionsExperience with health care administration.Required Knowledge, Skills, and AbilitiesDemonstrated knowledge, discretion, tact, judgment, and overall ability in working effectively with federal, Tribal, and other professionals, and facilitating participation and partnership in the activities of the Clinical Support and Prevention Services Division and the Northwest Portland Area Indian Health Board.Demonstrated knowledge of the Indian Self-Determination and Education Assistance Act, Indian Health Care Improvement Act, and other relevant laws, regulations, policies and rules related to Indian Health.Proficiency with computer applications (specifically Word, Excel, PowerPoint, and other Microsoft Office Suite programs)Strong technical writing skills, including good spelling and grammatical skills, and the ability to produce polished writing under a deadlineExcellent research and analysis skillsExcellent interpersonal skillsMust be sensitive to cross-cultural differences, and able to work effectively within their contextAbility to work with minimal supervision, exercise initiative, and make independent decisions and recommendationsAbility to make professional oral presentations in settings at the national, regional, and community levels, as well as in Tribal settingsAbility to complete tasks in a timely and accurate mannerAbility to travel occasionally (approximately 20% of the time)Probationary Period External applicants must agree to serve a minimum six-month probationary period during which time their employment can be terminated at will. For the purpose of evaluating job performance, internal applicants must agree to serve a minimum six-month probationary period when job duties change significantly. Worksite Location NPAIHB generally requires employees to work in its main office, located in Portland, OR. Work ConditionsPhysical Demands This position:Frequently involves sedentary work (exerting up to 10 pounds of force and/or a negligible amount of force to lift, carry, push, pull or otherwise move objects, including the human body)Occasionally involves light work (exerting up to 20 pounds of force and/or up to 10 pounds of force and/or a negligible amount of force to move objects) Physical Requirements This position:Consistently requires the ability to receive detailed information through oral communication and expressing or exchanging ideas or important instructions accurately, loudly, or quicklyConstantly requires working with fingers, rather than the whole hand or armConstantly requires repetitive movement of the wrists, hands, and/or fingersOften requires walking or moving about to accomplish tasksOccasionally requires standing and/or sitting for sustained periods of timeOccasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and armsOccasionally requires raising objects from a lower to a higher position, or moving objects horizontallyOccasionally requires stooping, which entails the use of the lower extremities and back musclesInfrequently requires crouching Typical Environmental Conditions The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions. Travel Requirements Local travel and/or overnight travel outside of the area is required (approximately 20% of the time). Disclaimer The individual must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing a significant safety threat to self or others describe the general nature and level of work being performed by employ