Clinic Director

New Yesterday

Join the Leader in Brain and Mental Health At Amen Clinics Inc./Mindworks Innovations Inc., our vision is bold: to be known as the best brain and mental health company in the world. Every member of our team plays a vital role in making that vision a reality—delivering exceptional care, advancing innovation, and changing lives every day. About Mindworks Innovations, Inc. & Amen Clinics, Inc.: At Amen Clinics, Inc./Mindworks Innovations Inc., we’re proud to be an Employee Stock Ownership Plan (ESOP) company. That means every employee is also an owner, sharing in the success and growth of the organization. As part of our team, you won’t just be contributing to our mission — you’ll be building long-term value for yourself and your future. Ownership isn’t just a benefit here; it’s a mindset we bring to everything we do. Amen Clinics are outpatient health care clinics that have been providing mental wellness strategies to patients of all ages since 1989. We offer patient-first experiences and customized solutions to an array of behavioral and psychiatric conditions. Amen Clinics employs an array of healthcare professionals across our nationwide locations, including psychiatrists, integrative physicians, nutritionists, therapists, and wellness coaches. These practitioners have diverse educational backgrounds and specialties and are skilled at treating patients in the least harmful, most effective means possible. We use all the tools available to us to help make brain health happen. We believe that a better brain always leads to a better life and that achieving our mission will help to prevent and alleviate suffering, not only for individuals, but also for generations of individuals. The Clinic Director is responsible for planning, coordinating, directing and monitoring all operational and financial aspects of their Amen Clinics location in conjunction with the Regional Director, Operations. The Clinic Director relies on extensive experience and judgment to provide effective leadership to all clinic team members, direct day-to-day clinic management and to bring about the clinic’s long term development and growth. The Clinic Director works in a collaborative fashion that models open communication, builds trust and fosters teamwork in an environment of mutual respect.
Essential Duties and Responsibilities: Provides leadership experience and direction that positively impacts the hands-on daily operations of the clinic and represents the clinic in a professional manner following all policies and procedures Responsible for the financial performance of the clinic and to have constant awareness of the clinic’s financial position Completes weekly reports and participate in weekly and monthly meetings with Regional Director and Corporate as required Participates in monthly operational reviews, monitors clinic activities and justifies variances when necessary; implements effective tools to improve operational efficiencies and control costs Works in collaboration with Finance and Regional Director to determine annual operating budgets and capital equipment expenditures for the clinic Manages the clinic to assure alignment with the Amen Clinics philosophy, practice methods and standards of excellence Promotes a team approach to delivering exceptional patient care where extraordinary outcomes are the primary goal Manages, tracks and trends patient concerns and addresses all patient complaints in a timely Participates in process improvement activities aimed at improving the patient experience. Responsible to ensure open lines of communication with clinic staff through huddles, weekly staff meetings, etc.; regularly communicates organizational objectives and vision to the clinic team Consistently exhibits behavior and communication skills that demonstrate a commitment to kindness, competence and passion for superior customer service and quality patient care with every internal and external customer Develops annual strategic planning goals, annual clinic/staff performance goals and market penetration strategies Responsible for clinic team development including recruitment, counseling, mentoring and termination of clinic staff Ensures the coordination of provider schedules and the scheduling of patients; monitors appointment availability and implements changes as necessary Provides oversight of general accounting, daily deposits, inventory control and accounts receivable; responsible to complete semi-monthly payroll Responsible for staff schedules to monitor downtime and overtime Reports progress, operational issues, organizational opportunities and threats to local market to the Regional Director on a monthly basis or as needed Works in collaboration with the Director, Sales and Business Development and Clinic Outreach Manager to support local outreach strategy that drives revenue growth with a focus on new patients and referral sources; works to enhance the outside referent experience to ensure satisfaction and works to resolve issues when necessary Collaborates with the Marketing and Creative teams for local events, marketing materials, Maintains a professional clinic appearance that meets patients’ expectations and oversees maintenance for all clinic assets, including SPECT imaging cameras Propose, plan and direct clinic expansion and enhancement projects when required Uses, protects, and discloses protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) and Health Information Technology for Economic and Clinical Health Act (HITECH) Adheres to and monitors compliance with all appropriate Federal, State and local regulations Participates actively on organizational and ad hoc projects as needed Performs other duties as assigned Qualifications and Requirements: Bachelor’s Degree in Business Administration, Healthcare Administration, Management or related field 7-10 years of operational management experience as a seasoned and polished healthcare and/or behavioral healthcare management professional preferred Demonstrated leadership experience managing an interdisciplinary team of varying experience and skill set, including physicians, in an outpatient clinic, medical practice or equivalent setting preferred Knowledge, Skills and Abilities: Experience with general clinical or medical practice management and processes Experience with administration, operations and general business practices Knowledge of basic/intermediate level medical terminology Experience working with Electronic Medical Records (EMR) systems; BestNotes system knowledge a plus Knowledge of daily/weekly/monthly reporting, revenue forecasting, cash flow and profitability Knowledge of employee scheduling, payroll and timekeeping practices Experience working with ADP Workforce Now preferred Intermediate/Advanced computer skills including Microsoft Office Suite (Word, Excel, PowerPoint and Outlook), web-based applications and internet research Strong verbal/written communication and listening skills; including excellent interpersonal skills and telephone communication Excellent leadership skills and the ability to work well within a team Excellent attention to detail, organizational and time management skills Ability to analyze and reason through complex data and create solutions Ability to be proactive, use initiative and demonstrate innovation and creativity Ability to establish and maintain effective working relationships with patients, clinical staff, and co-workers Ability to manage multiple priorities simultaneously Ability to maintain confidentiality of sensitive information Ability to communicate effectively to all organizational levels utilizing clear and comprehensive written and oral communication. Ability to anticipate work needs and follow through with minimum direction
Location:
Hollywood
Salary:
$90,000 - $110,000 per year
Category:
Healthcare

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