Client Service Professional
New Yesterday
Join H&R Block: A Place for You!
At H&R Block, we value the spirit of community and the importance of helping our clients succeed. We're on a mission to provide not just professional tax services, but to inspire confidence in every individual we assist. We’re dedicated to creating an inclusive, high-performing culture where every team member feels valued and connected.
Our long-term transformation strategy, known as Block Next, is focused on enhancing innovation and client experiences, ensuring sustainable growth for our business and our people.
What to Expect:
Your role as a seasonal Client Service Professional means you will directly influence the lives of our clients. Your efforts to deliver exceptional service will empower individuals to make informed decisions regarding their finances and future.
Your Ideal Qualifications:
High school diploma or equivalent.
Ability to work a flexible schedule and potentially in different locations.
Experience in sales or marketing is a plus.
Your Responsibilities:
Warmly greet clients and answer phone calls with a friendly demeanor.
Effectively match clients with the most suitable tax professional based on their needs.
Schedule client appointments according to their preferences.
Ensure all client needs are addressed during their service, whether in person, by phone, or virtually.
Maintain a clean and organized office environment in collaboration with your team.
Perform additional tasks as needed to support the team.
Your Skills:
Experience in fast-paced environments and customer service.
Ability to manage multiple tasks efficiently.
Strong organizational and time-management skills.
Computer proficiency, especially with Microsoft Office.
Why Choose H&R Block?
We believe in transforming the lives of our employees through comprehensive support. Our benefits aim to meet your health, wellbeing, and financial needs, including:
Employee Assistance Program to support your health.
Wellness program designed to foster healthy habits.
Neurodiversity and caregiver resources available.
Discounts on various everyday items and services.
Medical Coverage, 401k Retirement Savings Plan , and Employee Stock Purchase Plan for eligible associates.
At H&R Block, we pride ourselves on our commitment to a culture of trust and inclusivity. We welcome applicants from all backgrounds and are dedicated to ensuring everyone feels empowered to be themselves. If you're ready to make a significant impact, H&R Block is the perfect place for you!
Pay Range Information:
The pay range for this position is between $11.00 and $27.00 per hour. Local minimum wage laws apply. Pay decisions will be influenced by factors like experience, education, and geographic location. Successful candidates may also participate in incentive plans that can enhance overall earnings.
Join our Team!
Come be a part of a community recognized for exceptional workplace culture and dedicated to mutual growth and support. Together, we can make a difference!
- Location:
- Fresno
- Category:
- Office And Administrative Support Occupations