Overview Job Title & Specialty Area: Director Creative

Department: Marketing Communications Strategic Operations

Location: Dallas

Shift: Monday - Friday

Job Type: Remote - Need to be onsite once a week

Why Children’s Health? At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal. Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being. Our dedication to promoting children’s health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary The Creative Director provides bold creative leadership, strategic vision, and inspiration for a multidisciplinary in-house creative team, including designers, videographers, photographers, and copywriters. This individual plays a central role in ensuring all creative communications align with overarching brand strategy and partners closely with the Brand Director to ensure all creative output aligns with the overarching brand strategy, identity, and tone of voice. Partners closely with Operations Director to support strategic utilization of design resources, including time efficiency and workload management. This role focuses on collaboration in developing breakthrough creative concepts, leading and mentoring a high-performing team, and ensuring cohesion and consistency across all creative outputs. This role also requires a strong business acumen alongside creative vision, in overseeing strategic resource allocation and ensuring creative strategies align with business goals. The Creative Director also serves as a key liaison with external agencies, bringing strong creative judgment and brand expertise to collaborative campaign efforts.

Responsibilities

Oversees work of Designers/Copywriters/Photographers/Videographers/Producer functions, as well as people managers and team leads, guiding all creative to ensure the work delivers on strategy.

Establish and grow a strong relationship with senior leadership through demonstrated industry knowledge and application to business challenges.

Inspire and lead a team of creatives to deliver impactful, audience-driven work that aligns with brand standards and marketing and communications objectives.

Foster a culture of creativity, collaboration, and continuous learning within the creative team.

Mentor and develop team members, identifying growth opportunities and supporting career development.

Provide creative leadership to ensure consistency and excellence in visual identity and messaging across all channels and teams, guiding all MarCom team members to uphold brand standards and elevate the work.

Maintain tight alignment with the Brand team to uphold brand standards across all creative deliverables—from high-level campaigns to tactical executions.

Champion diversity of thought and perspective in the creative process, ensuring inclusive and culturally resonant communications.

Partner with Brand and Business Intelligence teams to evaluate creative effectiveness and make data-informed refinements.

Oversee and allocate creative resources strategically, in partnership with operational/project management support, to ensure strong creative coverage across initiatives.

Manage the creative team’s annual budget, technology, and tools in support of strategic priorities.

Participate in regular strategic syncs and reviews with the Brand Director and executive leadership to ensure creative direction and brand strategy remain fully integrated and mutually reinforcing.

Work Experience How You’ll Be Successful:

At least 10 years Agency and/or in-house creative experience focused on developing successful campaigns with measurable results (Req)

At least 10 years Strong portfolio demonstrating expertise in brand development, campaign leadership, and multichannel creative execution (Req)

At least 10 years Excellent communication and collaboration skills; comfortable presenting to senior leadership, influencing stakeholders at all levels and partnering with external agencies (Req)

At least 7 years Proven track record of building and leading high-performing creative teams with a positive and inclusive culture (Req)

Healthcare, nonprofit, or mission-driven organization experience (Pref)

Education

Four-year Bachelor’s degree or equivalent experience in advertising, marketing, communications, journalism, design or related field (Req)

Non-management Skills

Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to new structures, processes, requirements, or cultures.

Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; promote openness and trust.

Meet patient and patient family needs; take responsibility for a patient’s safety, satisfaction, and outcomes; resolve difficult situations and regain confidence.

Ensure that the customer perspective drives business decisions and activities; craft service practices to meet customer and organizational needs.

Develop and use collaborative relationships to facilitate goal achievement.

Identify issues, analyze data, and choose appropriate actions.

Take proactive action to accomplish objectives and goals beyond what is required.

Manage time and resources effectively; maintain quality across tasks.

Set high performance standards and hold self and others accountable.

Assimilate and apply new job-related information promptly.

Clearly convey information through various media to engage audiences.

A Place Where You Belong We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.

Holistic Benefits – How We’ll Care For You

Employee portion of medical plan premiums are covered after 3 years.

4%-10% employee savings plan match based on tenure

Paid Parental Leave (up to 12 weeks)

Caregiver Leave

Adoption and surrogacy reimbursement

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.

Seniority level

Director

Employment type

Full-time

Job function

Design, Art/Creative, and Information Technology

Industries

Hospitals and Health Care

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