Associate Director, Technology and Facilities

American Rivers is championing a national effort to protect and restore all rivers, from remote mountain streams to urban waterways. Healthy rivers provide people and nature with clean, abundant water and natural habitat. For 50 years, American Rivers staff, supporters, and partners have shared a common belief: Life Depends on Rivers.

The beauty of rivers is that they connect all people and communities including within our organization. The life experiences, knowledge, innovation, and talent that different people bring to our work provides perspectives, experiences, and competencies which are critical to our effectiveness in protecting wild rivers, restoring damaged rivers, and conserving clean water for people and nature.

Job Summary

The Associate Director, Technology and Facilities will provide Information Technology support and troubleshooting to employees across the organization and will support the operation of ARs headquarters office and other physical locations.

Principal Responsibilities

• Order, set up, and ship computers and peripheral equipment.
• Provide Information Technology orientation and training to end users.
• Coordinate activities of IT managed service provider and support desk.
• Assist users with software and hardware troubleshooting.
• Attend training sessions on software applications and platforms and develop user procedures and documentation for these products.
• Manage Compliance vendor to maintain state foreign corporation and charitable giving registrations.
• Maintain physical space, ensuring a safe, clean, and functional environment.
• Maintain relationship with Property Management; liaison on all office/user issues.
• Maintain Subtenant relationships and coordinate their services.
• Prepare workspaces and facilitate moves/move-ins.
• Coordinate and carry out any relocation or buildout activities and location branding.
• Facilitate any needed repairs or improvements by vendors and contractors.
• Maintain inventory of kitchen and office supplies; maintain kitchen orderliness.
• Order stationery and business cards.
• Manage offsite storage facilities and transition to new vendor.

Perform other related duties as assigned.

Minimum Qualifications

• Broad familiarity with and aptitude for common computer software and hardware.
• Direct knowledge of Windows, Mac OS, Office 365, Box, Slack, and Zoom platforms preferred.
• Strong customer service disposition.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to perform well in a fast-paced environment.

Education and Experience

• At least five years of workplace administrative and operations experience, demonstrated information technology background, college degree preferred.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods standing and walking.
• Must be able to lift up to 50 pounds at times.
• Must be able to bend, lift, stretch, climb, and crawl to maintain equipment.

Candidates who are unsure if they meet all minimum qualifications or who have transferrable skills and experience beyond the conservation sector are encouraged to apply.

Washington, D.C.

American Rivers offers marketable compensation that reflects the qualifications and experience of the selected candidate. The salary range for this position is $51,604-$58,054, annually, depending on experience and qualifications. We provide a comprehensive Total Rewards package to our full-time, regular employees, including:

• Health and Wellness: Medical, dental, vision, long-term and short-term disability, and life insurance.
• Financial Security: After one year of service, American Rivers begins contributing a 3% employer contribution. There is no vesting schedule for employer contributions as employees are 100% vested upon participation.
• Time Off: Four weeks of paid leave, eleven paid holidays, three floating holidays, and sick leave.

At American Rivers, we are committed to supporting our employee's well-being, professional growth, and financial security, ensuring they can thrive both at work and in life.

Our core values drive everything we do we Lead with Collaboration and Trust, Infuse Equity and Justice, Deliver Results, and Ensure Staff and Volunteers Thrive. We are committed to fostering a workplace where employees feel valued, supported, and empowered to make a difference.

Our culture prioritizes work-life thriving through Focus Fridays (no internal meetings), professional development opportunities, a home office stipend and our comprehensive leave policies, including sabbatical leave (every seven years) and paid parental leave (six weeks w/ one year of service).

We also ensure leadership stays connected to staff needs through an internal advisory group, fostering open communication and continuous improvement.

At American Rivers, our people are our strength, and we are dedicated to building a thriving, inclusive workplace where everyone can grow and contribute to our mission.

American Rivers is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request reasonable accommodation, please contact the Human Resources department at 202-243-7040 or recruitment@americanrivers.org. Please note that one week's advance notice is preferred.

Applicant must be legally allowed to work as an employee in the United States. American Rivers is an Equal Opportunity Employer. Candidates of all personal and professional backgrounds are encouraged to apply.