NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Grant Funded This position is grant funded. Work Shifts 9:00 A.M – 5:00 P.M Duties & Responsibilities Purpose of Position: Under direction of the Director of Mental Health, develops, plans, directs, coordinates, monitors and evaluates health care services in areas such as mental health, substance use, forensic mental health, quality assurance and utilization review to ensure delivery of quality care and medical services. Essential Duties and Responsibilities: 1. Formulates, develops methods and procedures for monitoring, evaluating, and operating mental health programs and services in assigned areas of responsibility. 2. Monitors and coordinates review processes of assigned mental health services to determine if programs are meeting health care needs, objectives, and goals established by the Mental Health Services Department. 3. Participates in the development of policies, standards, rules and regulations pertaining to mental health services. 4. Provides advisory, consultative services to System, health care settings and their staff. Maintains liaison with community agencies and professional organizations on matters affecting mental health programs. 5. Reviews city, state, and federal regulations in connection with compliance. Reviews and advises pertinent personnel on improving programs for full compliance. 6. Prepares special reports, studies, and budgetary estimates. 7. Advises Director on policy and procedural changes, community problems, utilization, development of staff, implementation of productivity goals; makes recommendations for improvement in mental health services. 8. Supervises staff assigned to departmental activities and provides professional direction. 9. Participates in staff meetings and conferences; attends meetings with key leadership officials and external representatives. 10. Provides advisory, consultative services in connection with development of grant proposals. Implements administrative policies and procedures based on standards of professional review organizations. 11. Performs related duties, as assigned. Minimum Qualifications 1. Possession of a valid license and current registration to practice in a mental health discipline issued by the New York State Education Department (NYSED); and 2. Three (3) years of progressively responsible experience in a health care setting or regulatory agency administration, with an emphasis on development and evaluation of mental health delivery services; one (1) year of which must have been in an administrative, managerial or supervisory capacity. Department Preferences Knowledge of fundamentals of hospital organization, administration and standards, regulations and laws applicable to hospital operations Knowledge of principles of business and personnel administration, management functions and support service functions and ability to direct and supervise personnel Experience with crisis work, serious mental illness, and substance use Familiarity with high-risk patients and providing culturally sensitive services in community settings Demonstrated leadership skills in the clinical environment Demonstrated teamwork and communication skills Benefits NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs