Salary: $57,360.00 - $62,000.00 Annually Location : Youngstown, OH Job Type: Professional Administrative Job Number: 202500180 Division: Student Affairs Department: Kilcawley Center Opening Date: 08/05/2025 Bargaining Unit Status: Excluded from Any Bargaining Unit Salary Grade: L6 Full-time Equivalency: 1.0

Summary of Position Assists director in overseeing the day-to-day operational activities of Kilcawley Center Student Union including the management of contracted services, general work orders, supply inventory, equipment and furniture inventory, technology, and facility maintenance. Provides support in budget preparation and project development and oversight. Provides strategic leadership and direction for multiple programs or major functional areas within the department/division. Helps to plan, develop, and implement organizational initiatives with significant operational scope and complexity. Works with staff to coordinate the support for events and activities throughout the building. Supervises staff who manage student employees. Supervises management of the YSU App and Guest Services. Assumes functions of the director and executive director in their absence.

Position Information Essential Functions and Responsibilities: Supervises staff; assigns and reviews work; establishes timeframes for the completion of assigned tasks; trains and orients new employees; approves/disapproves requests for paid leaves; interviews candidates for employment and makes recommendations for hire; evaluates employee work performance; receives and responds to grievances; provides assistance with the development of unit work procedures and policies. Provides oversight and strategic direction for multiple programs, initiatives, or objectives, including supervision of professional staff. Works with director to establish priorities and goals for assigned areas; develops staffing plans; approves work plans developed by lower-level managers; develops and implements unit-wide policies and procedures. Develops, implements, and evaluates policies and procedures for assigned areas. Interprets and adapts broader organizational policies to meet division goals and the specific needs of the department. Participates directly in the strategic planning process for the department. Assists director to develop long-range plans, goals, and objectives for assigned areas aligned with broader organizational strategy. Provides oversight and supervision to professional, grad, and student facility staff. Assists with management of the janitorial contract; coordinating janitorial services daily and meets regularly with janitorial service management for inspections and compliance to contract specifications. Along with director and executive director, oversees purchasing and management of food service equipment, custodial and maintenance equipment, supply inventory, and maintenance of equipment and furniture. Submits and monitors work orders to maintenance staff when necessary and immediately reports and manages emergency situations to appropriate departments and staff. Aides with coordinating regular building inspections and evaluation of furnishings and floor coverings to maintain a high level of appearance and makes recommendations for repairs, upgrades, and replacement. Coordinates and executes limited building maintenance within the student union as directed. Along with director and executive director, manages budgets related to preventative maintenance, repair, and replacement. Works with leadership to review and set annual budgets. Works with leadership to ensure processes and procedures for budgets are aligned for productivity and long-term fiscal strategies. Works with campus operations on facility improvements and sustainability initiatives. Coordinates quarterly student union tenant meetings. Evaluates, updates, and assists in development of policies and procedures for Kilcawley Center Student Union. Assists in comprehensive assessment efforts on behalf of the office, including management of student learning outcomes, and annual assessment projects. Coordinates assessment and evaluation initiatives with the collection of data, creation of learning outcomes, development of long-range program and marketing planning, goal setting and development of reports that demonstrates how the student union complements the university's mission, strategic plan, and educational learning outcomes. Manages emergency procedures and initiatives including, but not limited to, training of student and professional staff. Serves as "essential personnel" in weather related or other emergencies. Works with staff in coordinating union reservations, event management, and guest services. Assists leadership in managing and coordinating building hours and hours of operation. Assists in the management of auxiliary based contracts such as the YSU Bookstore, Campus Vending, and Food Service. Participates on the student union senior leadership team and carries out official administrator and fiscal responsible in the absence of the director and executive director. Assists in student union and divisional programming efforts. Assists with sponsorship packages. Other Functions and Responsibilities: Assists with training new hires. Performs other related duties as assigned. Equipment Operated: Computer and all other standard office equipment. Unusual Working Conditions: Physical/manual labor, includes setting up, and moving furniture. Work Schedule: Typically, Monday through Friday. Works night, weekend, and on-call hours as needed. Supervision Exercised: Supervision is exercised over staff and student employees. Reports to: Director, Kilcawley Center

Qualifications and Competencies Knowledge, Skills, and Abilities: Knowledge of: computers and networking systems; university policies and procedures*; office practices and procedures; department/division goals and objectives*; department/division policies and procedures*; workplace safety practices and procedures*; English grammar and spelling; records management; office management; project management. Skill in: a hands-on management style; customer service; student development; interpersonal relations and leadership; use of office equipment; typing, data entry; computer operation; use of computer software and other programs applicable to the assigned department/division*. Ability to: work alongside student employees setting rooms, equipment, etc.; physically willing and able to lift and move furniture, etc; deal with problems involving several variables within familiar context; define problems, collect data, establish facts, and draw valid conclusions; determine material and equipment needs; calculate fractions, decimals, and percentages; compile and prepare reports; use proper research methods to gather data; understand a variety of written and/or verbal communications; prepare accurate documentation; maintain records according to established procedures; travel to and gain access to work site; effectively interact with personnel and public to answer routine questions; train or instruct others; move quickly and effectively from one tasks to another; work independently and in a team environment; develop and maintain effective working relationships. Minimum Qualifications: At least a bachelor's degree and four years of experience in student affairs, conference, hospitality management, and/or another related field. Preferred Qualifications: Previous supervisory experience. Experience with programming in higher education. At Youngstown State University we are committed to a comprehensive employee benefit program that helps our employees live healthy, feel secure, and maintain a work/life balance. YSU offers two options for medical plans, optional dental and vision insurance and life insurance. These plans are reviewed annually to maintain competitiveness while being cost effective. In addition, YSU offers tuition remission, 403(b) and 457 retirement planning options, as well as state pension programs and optional voluntary life insurance benefits. Medical Mutual of Ohio Medical plans Dental Benefits Vision Benefits Group Life Insurance (University Sponsored and Voluntary) Group Long Term Disability (University Sponsored and Voluntary) Flexible Spending Account Health Savings Account Tuition remission Employee Assistance Program Wellness Initiatives Sick Leave Vacation Accrual Paid Holidays State Retirement Programs 403b and 457b Voluntary Retirement Options 01

Do you have at least a bachelor's degree and four years of experience in student affairs, conference, hospitality management, and/or another related field? Yes No

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What is the highest level of education that you have attained? Did not complete high school. High school diploma/GED or equivalent Some college Associate's degree Bachelor's degree Master's degree Doctoral degree Post doctoral degree Juris doctor degree

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Please describe your related experience, including information describing how you meet the minimum qualifications for this position. Required Question