Associate Director, Clinical Site Centricity

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Job Details
Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas immunology, oncology, neuroscience, and eye care and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on X , Facebook , Instagram , YouTube , LinkedIn and Tik Tok .
Job Description
Clinical Site Centricity drives the collection, synthesis, and action planning around site feedback and the strategic communications infrastructure that contributes to strengthening the partnership between AbbVie and our clinical trial sites. The Associate Director, Clinical Site Centricity sits within the Clinical Development Operations (CDO) organization. This role will report into the Director, Clinical Site Centricity.
Responsibilities
Track KPIs for customer centricity, including sponsor preference, reputation scores, and attribute ratings, to position AbbVie as the prioritized partner of choice. Design qualitative and quantitative research to solicit insights from clinical sites that inform operational excellence and site experience. Define and answer key business questions leveraging site survey data and collaborate with data analytics partners to deliver analyses with quality. Lead the development and readout of presentations that enable sharing of clinical site centricity insights with internal stakeholders including leadership. Create customer-centric communications content and talking points to clearly describe topics related to AbbVie clinical operations. In collaboration with partners, facilitate the development of integrated communication channels with clinical sites and establish communications best practices. Contribute to the advancement of survey implementation technology and analysis including opportunities for software and AI to automate and refine data collection, analysis, and reporting. Ensure research methods and communications are compliant with all procedures and regulations. Qualifications Bachelors Degree required, 8-10+ years of Clinical Operations, Communications, Strategy and/or Management Consulting experience. High level of familiarity with clinical drug development process. Ability to communicate clearly and effectively with stakeholders at all levels of the organization and collaborative style. Excellent written communication skills with experience developing scientific or health-related communications content and ability to assimilate and synthesize key themes from qualitative and quantitative data Confidence to lead structured meetings and presentations including data-driven insights, comfortable with qualitative and quantitative data including basic statistical analyses. Demonstrated ability to prioritize with minimal direction. Ability to multitask and independently lead projects and meet key deadlines. Strong leader who can coach and develop direct reports as well as influence without authority. Demonstrates ability to work effectively in a cross-functional team and navigate a matrixed organization. Ability to adopt a customer centric mindset and understand diverse perspectives. Demonstrates innovative mindset and openness to new ideas, feedback, and technologies. Detail oriented with attention to quality. Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law: The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemay ultimatelypay more or less than the posted range. This range may be modified in thefuture. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees. This job is eligible to participate in our short-term incentiveprograms. This job is eligible to participate in our long-term incentiveprograms
Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employee remains in the Company's sole andabsolutediscretion unless and until paid andmay be modified at the Companys sole and absolute discretion, consistent withapplicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
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Location:
Chicago Heights, IL, United States
Category:
Management Occupations

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