Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:

Living on campus is an excellent way to enhance your experience at Cal State Fullerton. Being a member of a living and learning community can help strengthen both your personal growth and academic success. You will have the opportunity to develop leadership skills, attend educational, cultural, and social programs, and interact more closely with faculty and university staff members. Cal State Fullerton currently provides residence hall and apartment style living for approximately 2,200 students that is safe, clean and very convenient. We seek an exceptional individual to join our team as the Assistant Director, Residential Conduct and Care (Student Support Professional IV). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

The Assistant Director for Residential Conduct and Care within Housing and Residential Engagement at California State University Fullerton plays a vital role in fostering a safe, inclusive, and educational residential community for over 2,500 diverse student residents. Reporting to the Associate Director of Residential Engagement, the Assistant Director provides leadership and oversight for the residential conduct process, care coordination efforts, and academic support initiatives within the department.

The Assistant Director leads proactive support and intervention efforts for student residents in distress and those whose behavior may cause concern. Grounded in restorative practices, student development theory, and motivational interviewing, this role emphasizes a compassionate, student-centered approach to conduct and care.

The Assistant Director has direct oversight of Residential Engagement Hearing Officers (Community Coordinators), manages conduct and care-related case management systems, and leads departmental training and strategic initiatives in these areas. Also, ensures that Community Coordinators are actively supporting the academic success of student leaders and residents, offering guidance and accountability to ensure these efforts are intentional, inclusive, and effective.

In addition to conduct and care, the Assistant Director plays a critical role in department-wide training, assessment, and planning. Contribute broadly to crisis response and cross-campus collaborations and serve as a member of the Housing and Residential Engagement leadership team. Inclusive Leadership Statement Inclusive Leadership Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable:

• What does inclusive leadership mean to you.

• A description of your experiences working with individuals with a different perspective.

• A description of how issues of inclusivity have impacted you personally or professionally. Essential Qualifications Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing, and conflict resolution. Four years of professional student services work experience including experience advising students individually and in groups, as well as the analysis and resolution of complex student services problems. A master’s degree from an accredited college or university in counseling, clinical psychology, social work or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for two years of professional experience.

General knowledge of the problems and methods of public administration, including organizational, personnel, and fiscal management. Knowledge of advanced statistical and research methods. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities and of the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Master’s Degree from an accredited college or university and a minimum of four years of full-time employment in Student Affairs or a related job field. Housing and Residential Engagement experience.

Ability to effectively lead and oversee Residential Engagement staff. Ability to cultivate and maintain a positive and productive working atmosphere in the department. Ability to develop cooperative relationships with other University departments. Ability to develop cooperative relationships with off-campus housing resources such as vendors, etc. Knowledge of workplace security and safety especially as it relates to live-on, on call, and after-hours duty procedures. Ability to work independently, plan, organize, coordinate, and perform daily and long-range activities. Ability to exercise initiative and establish priorities. Knowledge of department and University policies and procedures in order to effectively support the operation of the department. Ability to monitor departmental budgets. Knowledge of residential management system software applications (StarRez preferred). Knowledge of student conduct and cares services; experience working with Maxient or other student conduct record management system/software. License/Certifications A valid California Driver's License. Position requires the use of a state and/or personal vehicle for business-related events.