Assistant Director of Student Outreach and Support
2 Days Old
Location : Providence College
Job Type: Full-time Staff
Job Number: PC00146
Division: Student Affairs
Department: Student Affairs/Dean of Students
Opening Date: 07/23/2025
FLSA: Exempt
Bargaining Unit: NU
Conducted under the auspices of the Dominican Friars, Providence College is a Catholic, Dominican, liberal arts institution of higher education and a community committed to academic excellence in pursuit of the truth, growth in virtue, and service of God and neighbor. We seek candidates who can affirm and contribute to our
Providence College is also an equal opportunity employer and is committed to fostering a - an environment that reflects the rich diversity of the human family and is marked by justice, charity and the promotion of the common good and flourishing of all. We invite applications from qualified individuals who possess the experience, knowledge and commitment to develop the diverse learning environment envisioned as part of the Beloved Community. Women and minority candidates are strongly encouraged to apply. The College's Non-Discrimination policy can be found .
Overview
Provide non-clinical case management for at-risk students, including coordinating action plans, referrals to treatment providers and support resources, and monitoring student progress. Provide direct support to students referred to the CARE Team and work closely with relevant campus partners. This is a 10 month position.
Duties and Responsibilities
- Provide case management to students of concern. Initiate outreach and provide guidance, support, and referrals to resources. Develop behavioral intervention plans with students and families. Advocate as needed for students in need of services and resources. Provide direct support to students who decide to take medical leave of absence. Explain the process to students and families, process paperwork upon onset of the leave and return from the leave. Maintain contact with students while they are on leave and serve as the first point of contact when they are ready to return. (45%)
- Support the work of the College's CARE Team. Assist with meetings and training. Engage in effective communication with the CARE Team to prepare agendas, follow-up on action plans, and keep key personnel informed. Maintain records in the CARE Team database and other confidential paper and digital files. Establish and maintain effective working relationships with key constituents. (25%)
- Provide psycho-educational training to different staff constituents on recognizing signs of distress and how to refer students of concern. Coordinate various health and prevention education programs with a focus on student wellness and success. Collaborate with various student groups and assist with larger campus initiatives (i.e. Mental Health Awareness Month). (20%)
- Contribute to the overall effectiveness of the Dean of Students Office. Serve as a key staff member to address general concerns, direct individuals to the appropriate resources, and provide appropriate guidance to students, faculty, staff, and families. Serve as a Campus Security Authority (CSA) as defined by the Clery Act, and ensure the appropriate, timely, and accurate reporting of crimes on campus. Serve as a Mandated Reporter. (10%
MARGINAL DUTIES:
1. Perform all other duties as may be required.
Education and Experience
- Master's degree in student Personnel, Counseling, Social Work, Higher Education or related field from an accredited institution required
- One to three years' experience with case management, student conduct, or related student affairs experience or an equivalent combination of education and experience
- Demonstrated experience with, and sensitivity to individuals of diverse cultural backgrounds and a commitment to a diverse community
- Ability to work effectively with students in distress; building engagement ,assessing needs, and implementing action plans
- Ability to work collaboratively in a team environment
- Excellent verbal and written communication skills
- Adept with databases and digital systems
- Outstanding customer service skills
- Knowledge of student development theory and an understanding of current trends in case management and student conduct
- Ability to effectively manage a significant case load, with multiple responsibilities an deadlines
Supplemental Information
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Sitting in a normal seated position for extended periods of time
- Reaching by extending hand(s) or arm(s) in any direction
- Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
- Communication skills using the spoken word
- Ability to see within normal parameters
- Ability to hear within normal range
- Ability to move about
DISCLAIMER: This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.
Providence College offers a comprehensive range of valuable benefits to eligible employees, which are designed to:
- Promote the health and well-being of you and your family
- Provide financial security while you are working
- Build financial resources for retirement
- Help you balance personal and work responsibilities
- Provide educational opportunities for you and your family
These benefits include but are not limited to health, dental, 403b retirement plan, flexible benefits plan, tuition benefits, employee assistance plan, college paid basic life insurance and long-term disability insurance, and paid time off. To learn more, please visit our Employee Benefits website by clicking the following link: https://human-resources.providence.edu/benefits/
- Location:
- Providence
- Job Type:
- FullTime