ABOUT THE BJCC For over 50 years, the Birmingham-Jefferson Convention Complex (BJCC) has served as a premier entertainment destination attracting a broad array of events across a diverse collection of venues. Centrally located in the heart of Birmingham, Alabama’s Uptown Entertainment District, the BJCC campus includes Legacy Arena at the BJCC, Protective Stadium, BJCC Concert Hall, over 220,000 square feet of meeting & exhibition space, and City Walk BHAM, a 31-acre public outdoor space with a dog park, pickleball courts, skate park and much more.  For more information visit  www.bjcc.org .

Classification/Status: Exempt Position Reports to:  Senior Director of Protective Stadium Department:  Stadium Operations

Summary/Objective The Assistant Director of Stadium Operations plays a critical role in supporting the Senior Director of Protective Stadium in the overall management, planning, organization, and execution of operational functions for Protective Stadium and adjacent BJCC properties. This role is responsible for assisting with day-to-day operations, ensuring the facility is fully prepared for a diverse range of events including sports competitions, concerts, corporate functions, and community events. The position emphasizes operational excellence, safety, team leadership, and exceptional guest service, while maintaining the highest standards of facility readiness and efficiency. Essential Duties/Responsibilities Demonstrates understanding and full performance ability in each of the following: Operational Management Assist in the planning, coordination, and execution of all stadium operations to ensure facilities are fully operational and event ready. Expertly monitors Stadium event requirements as they relate to other scheduled events, activities and requirements to coordinate with other complex departments to avoid event conflicts. Monitor and maintain facility readiness for all types of events, including inspections of seating, restrooms, concession areas, locker rooms, and VIP spaces. Knowledge of proper operation and storage of various Protective Stadium assets including but not limited to  artificial turf, paint application and removal equipment, football equipment, soccer equipment, concert staging, and other needs as determined by tenants. Support the Senior Director in developing, implementing, and monitoring operational policies, procedures, and best practices. Oversee the operation and storage of stadium assets, including artificial turf, staging, lighting systems, and audiovisual equipment. Assist with managing changeovers between events, ensuring timelines and labor resources are optimized. Knowledgeable of the operation and maintenance of equipment associated with the work, such as hand trucks, forklifts, sky lifts, small machines, and hand tools. Keen understanding time management to make quick turns, determine the time taken to set up a building and teardowns and keeps teammates focused and on track.  Uses self-discipline to meet all work deadlines, manage workloads and manages time efficiently to work long hours, days, nights, weekends and holidays as needed. Event Support & Coordination Expertise in coordinating logistical and planning various types of setups, staging, safety procedures associated with the work and operating equipment associated with the work.  Reviews event documents for planning, executive and assignments of supervisor and workforce. Collaborate with event managers, promoters, and tenants to ensure operational requirements for events are met. Interpret and execute event specifications from riders, floor plans, and technical documents. Coordinate with internal departments (security, maintenance, guest services, food & beverage) to align resources for event success. Assist with risk assessments, crowd control planning, and emergency preparedness for each event. Address operational issues in real-time during events to maintain guest satisfaction and safety. Expertise in coordinating and planning exterior parking, traffic, and security logistics associated with events.   Reviews traffic patterns and area maps for planning and communication of assignments of supervisor and workforce . Staff Supervision & Development Supervise assigned operational staff, including coordinators, technicians, and event labor. Assist with recruitment, onboarding, scheduling, and performance management. Provide coaching, feedback, and training to develop team members’ skills and ensure adherence to policies. Oversee innovative systems for event setups, conversions, and teardowns to maximize labor efficiency. Manages time of self and teammates, appropriately. Manage and direct a diverse group of teammates and business partners to maximize the Protective Stadium operations and services of the BJCC complex.  Works cooperatively with all internal departments to plan, coordinate, and execute a high level of setup and guest service Maintain accurate employee records including attendance, safety compliance, and training certifications. Safety & Compliance Support the enforcement of OSHA, NFPA, and other applicable health and safety regulations. Conduct safety inspections and audits to identify and mitigate potential hazards. Assist in coordinating emergency drills and updating emergency action plans. Ensure the proper use and availability of personal protective equipment. Document safety incidents and corrective actions. Resource & Vendor Management Assist with managing stadium inventory, supplies, and equipment. Help oversee vendor contracts and relationships, ensuring compliance with service agreements. Participate in bid processes for contracted services and evaluate vendor proposals. Coordinate with vendors for repairs, maintenance, and event-specific needs. Administrative & Financial Support Understanding staffing requirements for large public events, manages labor costs, makes labor cost projections, prepares work schedules, and assures adequate coverage for department. Assist in the preparation and monitoring of the departmental budget. Track and reconcile operational expenses and process invoices. Maintain records of labor costs, equipment usage, and resource allocation. Provide reports and updates to the Senior Director on operational metrics and event outcomes. Facility Maintenance Support Conduct inspections of all stadium areas to ensure cleanliness, functionality, and safety. Coordinate with maintenance staff for repairs and preventive maintenance. Maintain an ongoing log of facility conditions and recommend improvements. Collaborate with Public Safety, IT, and Maintenance to effectively manage access to Protective Stadium including traditional locks and keys, access cards, staffing, gates, and access control technology. Customer Service & Stakeholder Relations Serve as a point of contact for tenants, promoters, and clients regarding operational needs. Foster positive relationships with partners, vendors, and community stakeholders. Support client retention and satisfaction initiatives through high-quality operational delivery. Performs related duties as required. Competencies Accountability, Interpersonal Skills, Customer Service, Communication, Active Listening, Conflict Management, Project Management, Safety Focus, Financial Administration, Strategic Thought, Change Management, Business Alignment, Employee Development, Fiscal Accountability, People Management, Operation & Maintenance Management, Training and Development.

Work Environment This position may have a moderate to extensive stress level associated with dealing with crowds of public visitors. The environment will require work outdoors and exposed to the elements (heat, rain, etc.). Physical Demands Position requires lifting, climbing, carrying, bending, stooping, squatting and kneeling for extended periods of time.  Extensive walking and or standing.  Ability to lift up to 50-pound items with or without assistance, while maintaining good balance.  Must be flexible enough to reach above shoulder level and be able to push and pull for extended periods of time. Requires ability to push loaded dollies  and operate forklifts, sky lifts and a variety of small commercial equipment and hand tools. Requires ability to read, write, analyze, interpret, speak and present effectively.   Requires ability to visually inspect. Position Type/Expected Hours of Work This is a full-time position; hours of work must be flexible and varied to meet the demands of the events of the facility. Must be able to work extended and/or irregular hours including day, nights, weekends, and holidays, as needed. This position may require limited travel for training purposes .

Required Education and Experience Five (5) years related experience in venue operations with three (3) years at the supervisory level, preferably in a large public venue, arena, stadium, performing arts/theater, hotel, or health care facility, preferred. Bachelor’s degree from an accredited college or university with emphasis in Business, Management, Public Administration, or a related field preferred, or a combination of experience and education. Industry certification(s) preferred. Forklift operation certification preferred. Valid State of Alabama Driver License.

Additional Eligibility Qualifications Knowledge of Local, State and Federal Laws and Guidelines relating to safety in the workplace. Ability to understand oral and written instructions in English. Bilingual (fluent in Spanish) is a plus. Working knowledge of application and maintenance of equipment and tools associated with the work (trucks, sky lifts, forklifts, hand trucks, hand tools and other small equipment & machinery.  Experience repairing equipment and property associated with the works, such as seats, stages, floors, etc. is required. Must have proficient computer and technology skills in the use of Microsoft Office, two-way radio, cell phone, knowledge and use of industry specific software a plus. A wide degree of creativity and latitude is expected, with strong management skills. Ability to be supervised and work cooperatively with co-workers and provide good internal and external customer service. Ability to prioritize work assignments. Must be able to anticipate problems and implement immediate corrective action. Ability to safely operate a forklift (certification preferred or ability to be certified within 90 days of hire), hand trucks and tools and equipment. Must have experience planning and managing multiple projects .

PI892ebedf5b33-30511-38321879