Assistant Director of Security
New Today
Loss Prevention/Security
If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As the Assistant Director of Security at the Grand Geneva Resort & Spa, you play an integral part in ensuring the hotel guests, associates, and hotel property are maintained in a safe and secure environment.
Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together.
What will you be doing?
- Oversee all security policies and procedures and ensure they are properly followed.
- Reviews reports completed by security officers to ensure professional accuracy and timely submission.
- Reports all observed hotel property deficiencies and safety hazards.
- Responsible for the fire extinguisher inspections.
- Ensures thorough and complete investigation for all incidents incurred by guests and associates as assigned by the Director of Security (i.e. losses, thefts, accidents, acts of violence)
- Maintains surveillance activities & quarterly departmental safety training.
- Maintains an effective key control program.
- Ensures that shift personnel are properly assigned and managed at all times.
- Assist with payroll, scheduling, and other administrative duties within the Security department, as assigned by the Director of Security.
- Brief on-coming shift officer and the MOD on all security issues prior to leaving property.
- Maintain high visibility on property.
- Respond to all fire and medical emergencies.
- Build and maintain relationships with the Executive Operating Committee Members, Managers, Supervisors & Associates.
- Perform other duties as assigned by the Director of Security.
- Assume the responsibilities of the Director of Security in their absence.
What do you bring to the role?
- Prior experience in security, military, or EMS preferred. Knowledge of security and law enforcement practices is a plus.
- Previous Experience as a Security Supervisor in a hotel environment.
- College education preferred.
- Knowledge of local laws and ordinances.
- Exceptional people skills, customer service mentality and strong writing & logical thinking abilities.
- Ability to build and maintain positive relationships with colleagues and the public.
- Ability to stand, walk, sit, and use hands for extended periods.
- Flexibility to work various shifts, including overnight, weekends and holidays.
- Must be computer literate.
What's in it for you?
- A free, well-balanced meal every shift
- Gym Membership at $16 per paycheck
- Room discounts at Marcus Hotels & Resorts
- Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
- Free parking
- "Two for one" movie theater coupons at Marcus Theatres
- Ability to grow your career and transfer from one property to another
- Early wage access
- Paid time off
- Flexible scheduling
- Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
- And more!
About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Grand Geneva Resort & Spa is an equal opportunity employer.
- Location:
- Lake Geneva
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